Job Reference: BBBH51808
Job Duration: Permanent
Start date: ASAP
Description:
Field Service Engineer - Reading - £32,500
We are seeking dynamic and diligent individualswho can combine technical flair with excellent customer service skills to work as Service Technicians. Our client has equipmentinstalled in a number of customers' car parks and entertainment based sites situated throughout the country.
As a Service Technician you will be Installing and configuring their vehicle and people access solutions, ensuring that they operate to specification. In addition, providing reliable maintenance, repairs and class-leading customer service to our client base. This role will provide customer support for the products installed on sites based in and around the Reading area.
Key responsibilities* Connect, commission and maintain equipment such as IT hardware/software, Network devices, EV charging and other access control devices.
* Provide accurate quotes to the Service team and identify chargeable calls.
* Ensure that each job activity,its progress and completion status are accurately documented on company systems.
* Correctly identify and order replacement parts and equipment.
* Maintain a personal inventory of parts, materials and consumables.
* Escalate technical issues to Technical Services Team and work together to achieve resolution.
* Complete customer hardware and software training remotely via Cornerstone software, on the job.
* You will work in a specified geographic area but may need to travel nationally and stay overnight when required.
What we are looking for
Essential
A relevant qualification or experience in one or more of the following disciplines:
* An ability to analyse and solve technical problems.
* Installation and maintenance of IT hardware andsoftware.
* Application installation and Firmware.
* Basic network technology knowledge
* ANPR installation and maintenance.
* Field Service or commissioning experience.
* A passion for IT/network technology
* Expertise or interest in access control.
* Experience with or ability to develop knowledge on the following topics: Electro -Mechanical servicing, IT Hardwaremaintenance, Software installation, Number Plate Recognition (ANPR), MS Server, VM and SQL.
* Experience with operation and maintenance of access devices (Flashing Firmware (LINUX), software configuration, part replacement/repair and the use of hand tools.)
* Knowledge of network infrastructure and TCP/IP.
* Interest in and openness to new technologies and methods
* Knowledge of electrical principles and safety
* Be able to work in carpark, stadia and construction environments.
* Be able to workin a pressurised, client-controlled environments.
* Hold a valid UK driving licence
Desired
* CCENT/CCNA
* COMPTIA +* EV Charging.
* Parking Access Equipment installation and maintenance.
* Stadia Access Equipment installation and maintenance.
* Experience with Installing and Maintaining CCTV systems
* Experience with Circontrol, Citysync or Commend equipment.
* Internal and External Fibre Optic experience.
* A City & Guilds; ONC /HNC; BTec or equivalent in a relevant field.* Electrical/Mechanical including hard wiring of switching relays
What we offer
As well as providing a competitive salaryand benefits package, we actively run employee opinion surveys as part of our drive to provide a comfortable and supportive working environment. We will support your development and you will also receive:
* Excellent product training and access to international training centre.
* 25 Days Holiday plus Bank Holidays
* Competitive Salary
* Life Assurance
* Employer pensioncontributions
* Personal use of Company Vehicle
* Company Laptop and Smartphone.
* All required Tools and Equipment
* Work on a variety of projects
* The opportunity to work for the market leader
* A unique success story
* A thorough induction and onboarding programme
Click apply now or message me for further info.
Industry: Engineering
Salary: £30000 - £32500 per annum + Company Van & Phone & Laptop
Salary Benefits: Company Van & Phone & Laptop
Vacancy Type: Permanent
Job Skills: IT, IT Hardware,SKIDATA, network, network devices, EV, electric vehicle, service engineer, service technician, ANPR, TCP/IP, MS Server, Linux, SQL
Contact Name: Chris Holliday
Website: -
Direct Application URL: -