Job Reference: 15681/001
Job Duration: Permanent
Start date: ASAP
Description:
Claims Handler | Insurance | Gibraltar | Competitive salary package | Office Based
Claims Handler required for anestablished Insurance company specialising in personal lines based in Gibraltar. You will ideally have a minimum of two years in a similar role investigating claims and appreciate the need to work at speed and to the highest levels of customer service. Asthe Claims Handler you will establish the validity of a claim and its content and then process all the claims relating to motorvehicles, household and commercial while ensuring a high level of customer service and satisfaction.
What's on offer toyou?
* Genuine career progression
* Summer Hours are offered
* Extensive benefits including health cover and academic support
* Reporting to the Team Lead
What You Will Be Doing
* Investigate and handle all motor, household and commercialinsurance claims up to established limits which will be communicated by the Team Leader
* Negotiate settlements with claimants, third party insurers and suppliers, within an Authority Limit that will be set by Management
* Liaise with claims adjusters, engineers and approved contractors in Gibraltar and abroad where necessary
* Perform any other duties as assigned by Seniormanagement team
* Where necessary investigate claims through on site visits and interviews and prepare reports any other documentation on investigations
* You will be responsible for all claims recoveries
* Proactively action audit feedback from theClaims Supervisor or the European Claims Manager
What You Will Need to Succeed in This Role
* Minimum of 2 years of experience in insurance claims handling or a related field
* Proven track record of effectively managing insurance claims from initiation to resolution
* Excellent communication skills, both verbal and written, with the ability to effectively interact withclients, colleagues, and third-party service providers
* Strong negotiation skills to resolve claims efficiently while maintaining positive relationships with stakeholders
* Attention to detail and accuracy in documentation and data entry
* Abilityto work independently and as part of a team in a fast-paced environment
* Customer-focused with a commitment to providing exceptional service to clients
* Ethical and principled approach to handling insurance claims with integrity and professionalism* Collaborative attitude with a willingness to learn and grow within the insurance industry
Keywords: Claims Handler |Insurance | Gibraltar | Third Party Insurers | Claims Adjuster | Third Parties |Claims investigation
Industry: Insurance
Salary: Competitive salary plus benefits
Salary Benefits: Competitive salary plus benefits
Vacancy Type: Permanent
Job Skills: -
Contact Name: Angelique Pearson
Website: -
Direct Application URL: -