Job Reference: 15675/001
Job Duration: Permanent
Start date: ASAP
Description:
Business Analyst | Telecoms | Gibraltar | Office based
Business Analyst required for Telecommunications company based in Gibraltar, reporting to the Department Manager and collaborating with Senior Management, as required.
As the Business Analyst you will be a subject matter expert in relation to a specific remit of technology, software, or services, and a generalist across all areas of telecommunications technology, infrastructure, software, or services within the organisation.
What's onoffer to you?
* Exciting Telecoms company with growth plans
* Lots of new projects
* Working with the senior managementteam
What You Will Be Doing
* Operationally maintain and continuously improve the functions within the business or technical domain
* Dimension in line with business requirements
* Apply best practices as defined by standardisation committees,industry bodies, and vendors
* Track vendors' technology evolutions and lifecycle
* Participate in the planning, development, design, engineering, architecture, integration, testing, acceptance, optimisation, and implementation activities within the technical domain
* Contribute to the drafting, collating, and maintaining of a repository of documentation in relation to the specific technical domain
* Contribute to the definition and execute multi-year roadmaps aligned with the company's technical strategy and business objectives
* Develop within the specific area of telecommunications technology, infrastructure, software,or services as determined by the Company
* Business Process Analysis
* Analysing and optimizing business processes related to telecommunications services such as:
* Billing (Rate plan configurations, Discounts and promotions, Bill generation, revenueassurance, billing reports and analytics and billing system enhancements)
* Charging (Online/Offline charging (Ro / Rf interfaces), CDR processing (examples include Voice, SMS, Data, Roaming with associated encoding mechanisms JSON, XML, CSV, ASN.1)
*Product lifecycle management (Product introduction, Maturity, decline and end of life stages)
* Provisioning (New service activation, Service upgrades/downgrades, service suspension / termination, etc.)
* Identifying areas for improvement and recommending solutions
* Collaborating with stakeholders to define and document business requirements based on ITIL / eTOM models, encompassing concepts such as:
* Concept to Market (C2M)
* Lead to cash (L2C)
* Trouble to resolution (T2R)
What You WillNeed to Succeed in This Role
* 5+ years' experience in a Business Analyst role
* Be a subject matter expert, in one or more areas of technology, infrastructure, software or services, whilst also being a generalist across the technical function (middle to top of scale). An Analyst on the upper part of the scale will possess an expanded skillset and considered a senior specialist
* Be a generalist across all areas of technology, infrastructure, software and services within the technical function (bottom to middle of scale)
* ITIL / eTOM models
* Experience with Agile, Scrum
Keywords: Business Analyst | Gibraltar | Agile | Telecoms
Industry: Telecommunications
Salary: Competitive salary plus benefits
Salary Benefits: Competitive salary plus benefits
Vacancy Type: Permanent
Job Skills: -
Contact Name: Robert Ally
Website: -
Direct Application URL: -