Job Reference: WWLT0897
Job Duration:
Start date: asap
Description:
Customer Service Co-ordinator
Maesteg
Salary: Up to £24k + Bonus
Areyou passionate about delivering outstanding customer service?
Would you like to join a global business with opportunities for career advancement?
If so, this role could be perfect for you.
About the Role
We are currently seeking enthusiastic Customer Support Co-ordinator to join the commercial team of a rapidly growing manufacturing business in Maesteg. The company has recently expanded its operations and invested in state-of-the-art facilities, offering a fantastic opportunity to be partof a dynamic team.
Key Responsibilities
* Build and maintain strong relationships with clients
* Prepare and process customer quotations and orders
* Take ownership of customer queries, seeing them through from start to finish.
* Check technical information and pricing using data sheets.
* Liaise with internal departments to ensure smooth processes.
* Represent the company as an ambassador both internally and externally.
Ideal Candidate
* Previous experience in a customerservice role, ideally within manufacturing, construction, or a similar industry.
* Familiarity with CRM systems.
* Strong interpersonal skills with a passion for customer interaction.
* Process-oriented mindset with excellent time management and attention to detail.
If you are looking for a role where you can make a real impact on customer satisfaction and be part of a business that values and nurtures talent, we'd love to hear from you.
Industry: Call Centre and Customer Service
Salary: £22000 - £24000 per annum + Plus Bonus
Salary Benefits: Plus Bonus
Vacancy Type: Permanent
Job Skills: Customer service, administrator, customer support
Contact Name: Lisa Thomas
Website: -
Direct Application URL: -