OMNINGAGE is a Product of ICOMMUNIX (a UK registered company).
OMNINGAGE Connect is built for the digital age workforce which enables your contact centre staff to deliver personalized and elevating customer experiences.
OMNINGAGE is a cloud customer engagement platform and offers products and solutions to enable smarter engagements that are Personalised, Effortless, Insightful and Consistent across all channels. OMNINGAGE is powered by Amazon and integrates with Amazon Connect and offers additional features including: ✅ Agent Connect (Agent Desktop) ✅ Supervisor Connect (Supervisor Desktop) ✅ CRM Integrations ✅ Dashboards and data visualisations ✅ Natural Language Understanding and Processing across all channels ✅ SMS and Email Routing Partner with us: Our team of experts help AWS partners to build a successful and profitable cloud-based CX practise.
Agent Connect
Agent Desktop for Amazon Connect
Looking for a modern and intuitive desktop for Amazon connect? Meet OMNINGAGE Agent Connect for Amazon Connect!
Supervisor Connect
Supervisor Desktop for Amazon Connect
OMNINGAGE Supervisor Connect for Amazon Connect