Offer Type
Offered
Supervisor Connect
Supervisor Desktop for Amazon Connect
OMNINGAGE Supervisor Connect for Amazon Connect
OMNINGAGE Supervisor Connect is a next-generation cloud desktop for Amazon Contact Centre.
- Modern Design and intuitive UX / UI
- Analytics-based Dashboards and KPIs view
- Inbound and Outbound calls
- Phonebook
- Queue Monitoring
- Agent Monitoring
- Call recording search & playback
- Wrapup Application
- CRM integration
- WFO Integration
Empower your contact center managers with a 360-degree view of interactions, team performance, queue statistics and customer experience . Powered by Data and Analytics.
- No license to buy or maintain => pay as you consume.
- Serverless Architecture => No Hardware or compute resources needed
- Free Trial => Try Supervisor Connect for free for 30 days.