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IT Agent

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Salary: Not Specified


Greater London, London

Job Advertiser

PCB Care
Registered: 17 Jul '14
Postings: 5
Followers: 0, Following: 0

Job Reference: 14573/001

Job Duration:

Start date: ASAP

Description:

IT Agent | Competitive Salary + Excellent Benefits | Financial Sector | Malta



SRGEurope has been appointed to recruit an experienced IT Agent for a dynamic and innovative online trading platform. The IT Agent will Plan the implementation and improvements of IT infrastructure while ensuring continuity of IT related services



IT Agent Responsibilities:



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Managing and solving IT related incidents and requests, received through the internal ticketing system, by providing direct assistance when the matter can be solved locally and escalating others to therelevant team support when needed
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Ensure employees within the company are fully equipped with the necessary I.T equipment and fully functional.
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Manage accounts and mail boxes creation, include them in the necessary groups and give them permissions as requested by their respective team leaders.
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Diagnose, troubleshoot and resolve technical issues surrounding Windows OS, MS Office, network, e-mail, CRM/Plexop, Zoiper and hardware in a timely manner ensuring reliability and stability.*

Recommends IT strategies, policies, and procedures by assessing organization outcomes, identifying problems, evaluating trends and anticipating requirements
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Measure, plan and report IT infrastructure capacity, participate in IT infrastructuredevelopment projects, cooperation with other IT-related teams
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Create "how-to" manuals on solutions to frequently askedquestions, create procedures to improve workflow and other technical documentation
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Identify problematic areas and implement strategic solutions in time.



IT Agent Requirements:



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2 years' experience in IT is a must
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Fluent English language skills is a must
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Fluent in Italian is an advantage, but not essential
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Degree Qualification isan advantage.



Why Malta?



Malta is a Southern European island country consisting of an archipelago in the Mediterranean Sea, full of history, beaches, culture and friendly people. It is easily accessible from most UK airports with a flighttime of around just 3 hours. English is Malta's second official language so communication forms no problem. Summer weather is fantastic and the winters are mild. You certainly won't be bored in Malta, from hiking, mountain biking, rock climbing, scuba diving, paragliding, and windsurfing or just relaxing on the beautiful beaches - there really is something for everyone.



ToApply



If you would like to proceed to the next stage press apply now, if you want to know more e-mail us at support@srgeurope.com or call us for Malta +356 277 82156, for Gibraltar +350 200 69999, for UK 0207 183 6462 we look forward to hearing from you.



We have a variety of jobs ranging from £25k-£150k, so if this one is not suitable please visit our website www.srgeurope.com for other exciting opportunities you can apply for.





IT Agent | IT Consultant | Malta | Online Trading |IT Service Desk | Italian |

Industry: Financial Services

Salary: Competitive Salary + Benefits

Salary Benefits: Competitive Salary + Benefits

Vacancy Type: Permanent

Job Skills: IT Agent | IT Consultant | Malta | Online Trading | IT Service Desk | Italian |

Contact Name: Ebony Jacks

Website: -

Direct Application URL: -

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Position Details

Advert Ref: #2890948
Posted: 10 Jan '20
Visits: 46