Job Reference: BBBH7988
Job Duration: Perm
Start date: ASAP
Description:
CUSTOMER SERVICE ADMINISTRATOR
WANTAGE
UP TO £22,000 BASIC + BONUS + BENEFITS
THE COMPANY:
We're supporting a long established and highly reputable business who is looking to expand their operation due to the continued success of the business. They're experience a significant increase in demand for their solutions and as a result, they're seeking a Customer Service Administrator to join the team.
This is a fantastic opportunity to join a forward thinking and expanding organisation who is willingto train and develop the individual to enable them to grow within the business.
THE CUSTOMER SERVICE ADMINISTRATOR POSITION:* Working as part of an existing Customer Service Administrator team you will be supporting their customers with enquiries,orders and ensuring delivery is organised
* Handling inbound calls with product enquiries
* Preparing quotations, sending tothe customer and allocating to a member of the sales team to follow up
* Processing orders received via email and liaising with the warehouse to organise dispatch
* Answering product queries and recommending the appropriate solution
* Updating and maintaining the CRM and the accounts system
* Taking payments for orders via phone
* Liaising with couriers in relation to missing orders
* Investigate unfilled, misplaced or misdirected orders
* Log, maintain & resolve customer issues and complaints
* Responsible for keeping up to date with information stored on company systems
THE PERSON:
* Experience in Customer Service / Administration focused position would be ideal, however, exceptional candidates with the right attitude and soft skills will be considered
* Computer literate with MS Office
* Excellent verbal and written communication skills
* An individual with a 'can do' approach
TO APPLY:
To apply for the Customer Service Administrator position, please send your CV viathe advert for immediate consideration.
Get Recruited is acting as an Employment Agency in relation to this vacancy.
Industry: Call Centre and Customer Service
Salary: £20000.00 - £22000.00 per annum + ExcellentBenefits + Progression
Salary Benefits: Excellent Benefits + Progression
Vacancy Type: Permanent
Job Skills: Customer Service Administrator / Customer Service Advisor / Administrator / Or
Contact Name: Chloe Marsh
Website: -
Direct Application URL: -