Job Reference: BBBH6963.1
Job Duration:
Start date: ASAP
Description:
CUSTOMER SERVICE ADVISOR
BASINGSTOKE
UP TO £22,000
FLEXIBLE WORKING + FREE PARKING + PROGRESSION
Get Recruited are supporting a market leading organisation based in Basingstoke who, due to growth, are seeking a dedicated and highly organised Customer Service Advisor to join their team.
As the Customer Service Advisor, you will be responsible for assistingwith the generation of quotes and the conversion of new business. You will be speaking with clients and assisting with client retention at renewals.
If you are from an administrator / customer service / operations assistant background are are seeking the opportunity to progress your career within a well established, reputable organisation then send your CV in for immediate consideration!
IT IS ESSENTIAL THAT YOU HAVE YOUR OWN TRANSPORT TO GET TO MY CLIENT
THE ROLE:
* As the Customer Service Advisor, you will be answering phones and responding to any enquiries
* Provide new business quotes and assist with the conversion of new business
* Manage existing accounts, which will include processing mid-term adjustments and cancellations
* Updating client records accurately
* Chasing clients for documents and payments
* Generating monthly bordereaux
* Supporting other internal teams
* Completing other duties as required
THE PERSON:
* At least 6 months experience within an administrative / customer service role
* Interested in pursuing a career within insurance
* Excellent communication skills, both written and verbal
* Able to work well under pressure
* Excel and WordPress knowledge would be advantageous
* Detail orientedwith strong analytical and problem solving skills
* Computer literacy is essential
TO APPLY:
Shortlisting is taking place soon for this role so please send your CV in for immediate consideration
Get Recruited is acting as an Employment Agency in relation to this vacancy.
Industry: Admin and Secretarial
Salary: £18000 - £22000 per annum + FANTASTICBENEFITS
Salary Benefits: FANTASTIC BENEFITS
Vacancy Type: Permanent
Job Skills: administrator, admin, insurance, broker, insurance administrator, customer service, customer service advisor
Contact Name: Sinead Kelly
Website: -
Direct Application URL: -