Job Reference: CC0014
Job Duration:
Start date: 09/11/2018
Description:
Customer Service/Compliance Administrator.
Harrow
Salary: £18.000-£22.000 depends of experience
BENEFITS: Could increase after 3-6 months. Candidate will also have the opportunity to get monthly commission for generating successful leads for the sales team.
Duties and Responsibilities of the Customer Service:
* Registering and inducting candidates over the phone
* Dealing with customer services queries
* Data entry
* Meeting call targets for incomingand outgoing calls
MAIN RESPONSIBILITIES COSTUMER SERVICES
* Answering phone calls from contractors and agencies.
* Dealing with payroll enquiries
* Printing off end of year statements
* Compiling and sending off registration packs.* Processing contracts
* Using Merit payroll software to load data and check payroll data.
* Using Salesforce to recordcalls and queries
* Support other members of the team with any other ad hoc duties.
KEY MEASURES & EXPECTED RESULTS
* Busy varied workload, candidate must ensure that they can multitask and ensure that all the work/tasks given to them are done
* Calls to be answered in polite promptly manner.
* Successful candidate must be able to remain calm under pressure.
Essential Requirements Customer Service :
* Preferably experienced in Umbrella or CIS payroll.
* Customer Service/ Administrator Experience
* Great telephone manner, must have clear speaking voice
* Good attention to detail andability to hit the ground running.
Desirable Requirements
* Knowledge of Umbrella/CIS
* Educated to at least A Level.
* Experienced with Salesforce
* Exceptional customer service background
* Second language Romanian or Spanish
Industry: Call Centre and Customer Service
Salary: £18000 - £22000 per annum + depends of experience
Salary Benefits: depends of experience
Vacancy Type: Permanent
Job Skills: -
Contact Name: The Munnelly Group
Website: -
Direct Application URL: -