Classified ads in London

Customer Service/Compliance Administrator.

This advert has expired. Contents may not be accurate any longer.

Salary: £18,000.00 per annum


Greater London, London

Job Advertiser

Munnelly Group
Registered: 21 Jun '18
Postings: 0
Followers: 0, Following: 0

Job Reference: CC0014

Job Duration:

Start date: 09/11/2018

Description:

Customer Service/Compliance Administrator.

Harrow

Salary: £18.000-£22.000 depends of experience

BENEFITS: Could increase after 3-6 months. Candidate will also have the opportunity to get monthly commission for generating successful leads for the sales team.

Duties and Responsibilities of the Customer Service:

* Registering and inducting candidates over the phone
* Dealing with customer services queries
* Data entry
* Meeting call targets for incomingand outgoing calls



MAIN RESPONSIBILITIES COSTUMER SERVICES



* Answering phone calls from contractors and agencies.
* Dealing with payroll enquiries
* Printing off end of year statements
* Compiling and sending off registration packs.* Processing contracts
* Using Merit payroll software to load data and check payroll data.
* Using Salesforce to recordcalls and queries
* Support other members of the team with any other ad hoc duties.



KEY MEASURES & EXPECTED RESULTS



* Busy varied workload, candidate must ensure that they can multitask and ensure that all the work/tasks given to them are done
* Calls to be answered in polite promptly manner.
* Successful candidate must be able to remain calm under pressure.



Essential Requirements Customer Service :



* Preferably experienced in Umbrella or CIS payroll.
* Customer Service/ Administrator Experience
* Great telephone manner, must have clear speaking voice
* Good attention to detail andability to hit the ground running.



Desirable Requirements

* Knowledge of Umbrella/CIS
* Educated to at least A Level.
* Experienced with Salesforce
* Exceptional customer service background
* Second language Romanian or Spanish

Industry: Call Centre and Customer Service

Salary: £18000 - £22000 per annum + depends of experience

Salary Benefits: depends of experience

Vacancy Type: Permanent

Job Skills: -

Contact Name: The Munnelly Group

Website: -

Direct Application URL: -

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Position Details

Advert Ref: #2802344
Posted: 03 Jan '19
Visits: 639