Job Reference: BBBH8213.1
Job Duration: Perm
Start date: ASAP
Description:
CUSTOMER SERVICE ADVISOR
SALFORD
UP TO £22,000 + QUARTERLY BONUS + EXCELLENT TRAINING AND PROGRESSION
THE OPPORTUNITY:
We're exclusively working with a fast growing and industry-leading business who due tocontinued success are looking to expand their customer service team with a Customer Service Advisor. Due to their continued growth and development as a business as well as several internal promotions, a fantastic opportunity has arisen to join a fun and rewarding business who invest in their staff and reward their efforts!
You will benefit from one-on-one training from their Customer Service Manager for your first month in the business and ensure you gain all the product information and support you needbefore getting stuck in! Once you are up and running you will be handling customer queries regarding stock, availability, pricing, delivery and other areas as well as processing and updating orders.
This is the perfect opportunity for someone with similar experience in a Customer Service Advisor / Customer Service Administrator / Sales Advisor / Sales Executive / Call Centre /Contact Centre / Pharmacy / Retail / Administration role.
THE CUSTOMER SERVICE ADVISOR ROLE:
* Handling customer queriesover phone and email
* Processing ana managing customer orders
* Handling customer enquiries regarding product information,availability, delivery and pricing
* Resolving any customer issues
* Updating and maintaining the internal systems
* Processing customer orders accurately
* Liaising with other teams including procurement, finance and operations
* Providing general sales admin support to the sales team
THE PERSON:
* Experience in a Customer Service Advisor / Customer Service Administrator / Sales Advisor / Sales Executive / Call Centre / Contact Centre / Pharmacy / Retail / Administration or similar role* An excellent communicator who feels comfortable speaking with customers on the phone and over email
* Must be a confident individual who is keen to grow with the company
* Tech savvy with the ability to provide basic levels of IT Support to the office
* Computer literate and able to pick up new systems quickly
TO APPLY:
To apply for the Customer Service Advisor position, then please send your CV for immediately consideration.
Get Recruited is acting as an Employment Agency in relation to thisvacancy.
Industry: Call Centre and Customer Service
Salary: £20000.00 - £22000.00 perannum + Excellent Benefits + Progression
Salary Benefits: Excellent Benefits + Progression
Vacancy Type: Permanent
Job Skills: Customer Service Advisor / Customer Service Administrator / Sales Advisor / Sales Executive / Call Centre / Contact Centre r
Contact Name: Chloe Marsh
Website: -
Direct Application URL: -