Job Reference: BBBH5395.1
Job Duration:
Start date: ASAP
Description:
CUSTOMER SUPPORT ADVISOR
STAINES
FINANCIAL SERVICES
UP TO £23,000 SALARY + BENEFITS INCLUDING HEALTHCARE, PENSION
We are currently looking for exceptional Customer Support Advisors to join an exciting business based in Staines. Working in an office environment, you'll be responsible for answering inbound calls from business customers to answer queries and provide support.
This is agreat role for an individual with a confident, clear telephone manner and the ability to solve problems quickly. If you have experience of providing telephone-based support and service in an office setting, we want to hear from you!
On offer is a basicsalary of £20,000-£23,000, plus a great benefits package that includes healthcare, pension and holidays.
RESPONSIBILITIES:
* Answering inbound queries from business customers, addressing queries
* Providing resolutions and taking steps as appropriate to address customer need
* Creating a great client experience through excellent customer service
* Working as partof a team to achieve department objectives and targets
* Building up strong customer relationships at all points of contact* Ensuring high levels of individual and team productivity
* Making occasional outbound calls when necessary to assist customers
SKILLS REQUIRED:
* Previous experience in telephone based customer service roles
* Experience in administrativeduties
* Proven ability to work in a high-volume, busy environment
* Excellent written and spoken communication
* StrongIT Literacy
* Educated to GCSE level with minimum B grades in English & Maths
APPLY NOW: The client is willing tomove quickly to interview strong candidates, so please apply now for immediate consideration!
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Industry: Call Centre and Customer Service
Salary: £20000.00 - £23000.00 perannum + healthcare, pension, holidays
Salary Benefits: healthcare, pension, holidays
Vacancy Type: Permanent
Job Skills: customer service, customer care, customer support, administration, finance
Contact Name: Sarah Webster
Website: -
Direct Application URL: -