Job Reference: Janice - Belfast
Job Duration:
Start date: ASAP
Description:
Exciting opportunity to work for one of the largest companies in its sector!
No previous experience needed apart from speaking German to a native level
Salary 17,500 plus bonus plus outstanding benefits
Relocation package if you do not live in Belfast too!
Your day to day role:
* Communicating with customers by telephone, email and online to provide outstanding service.
* Building rapport with customers to help them with enquiries including; order taking, product information, tracking deliveries, returns, sizing and quality queries.
* Discussing new products and managing multiple tasks to promptly resolve customer queries.
* Identifying ways to improve processes to improve sales, brand loyalty and the customer service and experience.
* Updating our systems with information and helping marketing, retail and other teams to furtherimprove customer service and satisfaction.
Benefits include:
* Bright, modern, exciting place to work with excellent staff facilities.
* City centre location.
* Onsite gym, yoga room and cafe.
* 28 days annual leave.
* Employee discounts scheme.
* Pension scheme.
* Excellent relocation package.
* Annual Reward & Recognition Ceremony.
* Professional development opportunities.
Interested in a new adventure? call Janice +44 (0) 7587 949 207 or click to apply
Industry: Call Centre and Customer Service
Salary: Up to £17500 per annum + Bonus and Benefits
Salary Benefits: Bonus and Benefits
Vacancy Type: Permanent
Job Skills: -
Contact Name: Janice Gleeson
Website: -
Direct Application URL: -