Job Reference: BBBH5493
Job Duration: Perm
Start date: ASAP
Description:
LATVIAN SPEAKERS
MANCHESTER CITY CENTRE
Up to £17,870 + Fantastic Training & Progression + Excellent Location
THE OPPORTUNITY:
This is a fantastic opportunity for Latvian Speakers to join a market-leading, global business based in fantastic City Centre offices. The role offers a range of benefits from training and progression opportunities, exercise classes, subsidised restaurant, childcare vouchers, excellent holidays, paid nights/days out and immediate start dates.
The role will involve delivering excellent customer service over phone, email and live chat to both Latvian andEnglish customers.
MAIN RESPONSIBILITIES
* Answering customer queries which are received over the phone, via email and live chat in both Latvian and English
* Ensuring customers are provided with accurate and detailed information
* Dealingwith requests to make, amend and cancel bookings
* Maximising up-selling opportunities
* Ensuring customers are satisfied with the information provided and service offered at all times
* Responding to all queries within agreed timescales
THE PERSON:
* Fluent in Latvian and English on a written and verbal basis
* Have excellent problem-solving skills and the ability to adapt to various customers
* Be able to prioritise a busy workload and multi-task when needed
TO APPLY:
Please send your CV for immediate consideration and a confidential discussion about the available opportunity.
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Industry: Call Centre and Customer Service
Salary: Up to £17870.00 per annum + Excellent Benefits
Salary Benefits: Excellent Benefits
Vacancy Type: Permanent
Job Skills: Latvian
Contact Name: Chloe Marsh
Website: -
Direct Application URL: -