Role: Sales Administrator
Location: Reading, United Kingdom
Status: Full Time
Work Experience: 2+ years
Salary: £20,000 - £24,000 p.a. (depending on experience)
About the Company
For more than 35 years, Point of Rental Software has been crafting innovative software that moves the rental industry forward. In that time, we’ve grown from serving one store (our own) to more than 5,000 businesses worldwide, including several of the world’s top brands. We’re proud of our legacy of innovation, but we’re inspired by a future of solving problems. Whether it’s our world-renowned customer service, award-winning software development, helpful sales squad, knowledgeable training staff, or the rest of our enthusiastic and committed team, we tackle the problems that face our customers and our company to benefit the world. Yes, we’re basically a bunch of superheroes, but you won’t need to wear tights to work here!
Job Description
The Sales Administrator plays a key administrative role in primarily supporting the sales team and provides an important link between the salesperson and the client. Sales Administrator will work in a challenging and competitive environment, processing all sales-related paperwork and arranging appointments for salespeople to visit new and established customers. This person will also work across other internal departments, which include the office administration and reception teams, to assist with the company administrative activities to facilitate the smooth running of the office.
Performance
- Providing support to the other Sales Administrator and the sales team
- Acting as a point of contact for customers, answering client queries and assisting in processing sales-related paperwork, i.e. quotes and questionnaires, and arranging appointments for salespeople to visit new and established customers
- Account management - making sure customers are happy and promoting our products
- Contacting unsupported customers and letting them know the benefits of our support
- Maintaining client records
- Documenting and implementing administrative systems, such as team processes and record management
- Working closely with the Office Manager to provide assistance across several internal departments and supporting them in achieving their objectives
- Booking accommodation, arranging logistics, assisting with visas and other related tasks
- Providing holiday cover for team members
- Ad hoc duties
Knowledge & Experience
- Competent in using all Microsoft Office applications
- Good oral and written communication skills
- Great attention to detail
- Excellent customer service skills and telephone manner
- Enthusiastic, efficient, well-motivated with a positive attitude
- Able to plan, organise and prioritise workload
- Proactive and flexible
- Ability to meet deadlines
- Excellent at multi-tasking
- A proactive approach to self-development
- Good product knowledge upon completion of in-house training
- Courteous and professional
- Confident, thorough and collaborative
Desirable
- Experience of hire/rental industry
- Previous experience in a similar role
Please Apply now with a copy of your CV.