Job Reference: BBBH27066
Job Duration:
Start date: ASAP
Description:
Senior IT Administrator
Location - London
Salary - £25,000 - £30,000 per annum
Responsibilities
* Support - Provide administrative support for the Cisco CSM as they engage with customers to execute against Land, Adopt, Expand & Renewstrategies
* Internal PR - Assist with raising internal program awareness amongst the sales and solutions teams. This will require you to be highly visible in the offices, building and leveraging excellent working relationships with the respective teams* Identify Opportunities - Use customer data to identify opportunities and appropriate clients to engage with on a prioritised basis
* Pipeline Management - Assist the Cisco CSM with opportunity pipeline management, ensuring accurate tracking and forecasting of upsell/Expand opportunities
* Fees - Administrate the Cisco vendor fees/incentives program including; the trackingof fees received for each of the Land, Adopt, Expand & Renew strategies & the submission of appropriate Proof of Performance documentation
* Practice Development - Develop clear and concise templates to support the operation of the CSM engagementprocess.
* Client - Assist clients with Smart Account tracking, educate clients on current consumption and enhance clients experience
* Feedback - provide feedback on programmatically and process related challenges
Knowledge and Experience* Strong awareness of Cisco, including both the company and solution offers would be advantageous
* Previously demonstrated the ability to build professional relationships with both co-workers and clients
* At least 2 years working in the IT industry* BA/BSc level education
* Knowledge of the changes currently taking place relating to the way in which organisations are consuming cloud services
* Excellent written communication skills
* Good IT skills including Microsoft Word, Outlook, Excel, PowerPoint, Sharepoint & Dynamics
Personal Attributes
* Passionate, particularly about the area of specialist focus - this is an area that is evolving rapidly - a desire to stay current and look forward is essential
* Ambitious and keen to learn and develop professionally
* Ability to own and execute a customer engagement to completion
* Articulate and pragmatic
* Quality and detail orientated
* Positive attitude
* Excellent communicator
* An ability to operate autonomously
*Motivated and self-directed professional who can operate within proper ethical guidelines
Industry: Admin and Secretarial
Salary: £25000 - £30000 per annum
Salary Benefits:
Vacancy Type: Permanent
Job Skills: -
Contact Name: Katie Wrighton
Website: -
Direct Application URL: -