Senior Community Manager
Location: London, W1D
Contract: Permanent
Hours: Full Time
1000Heads
We are a Word of Mouth agency with social expertise at our core. For more than 18 years we have helped brands’ stories to travel further and faster, building sustained advocacy and recommendation.
We believe in creativity without boundaries, enabling us to be free-thinkers, unburdened by what we have done before. Every day we strive to bring world-stopping social ideas to life that inspire participation, conversation and sharing.
The Role
We are looking for a kick-ass Senior Community Manager to help us deliver ground-breaking creative and strategically sound work that not only captures attention, but moves the needle against a client’s business objectives.
- You’re able to identify new opportunities within culture, social media, and the tech landscape and translate this to real-world application for brands to produce award-winning work.
- You’re data-led and create content around the topics and areas that are unambiguously relevant to our audience. You will be as much at home with numbers as with words, enabling you optimise our work and report back on its effectiveness.
- You’re a seasoned storyteller and tuned into to the latest tech and social innovations enabling you to easily take complex information and simplify it for audiences in a relevant, creative and, ultimately, memorable way.
- You have a passion for creativity and communications in all forms and can get as equally excited about a clever use of PPC as a multi-million pound ATL campaign.
- Attention to detail? You have it in spades. You know how to manage a process, manage a deliverable and manage your time effectively.
- You will form part of an 18-strong passionate Community team who get together every other week to chat about the latest tech, campaigns, and trends they’ve seen. You will play a pivotal role in driving thought-leadership and take junior members along for the ride.
The Community team sit at the heart of what we do at 1000heads, meaning you will work with every department from Insights to Production and help connect the dots to achieve best-in-class work. You will have great management skills and the ability to bring different functions together to great work.
Responsibilities
- Create effective social media strategies from scratch, leading on the development of drumbeat and campaign planning that use the latest formats and innovations to capture attention
- Drive effectiveness by testing and learning with social content to optimise for specific audiences and push to desired actions
- Continuously stay abreast of digital marketing and technology trends to share with the agency and convince clients to implement new and innovative ideas
- Motivating and developing a bright team of community experts
- The ability to work under pressure whilst keeping an eye on the finer details
- Ensuring, understanding and communicating that our day-to-day work ties into our clients’ broader business objectives
This job description is not intended to cover everything that will be expected of you but rather to act as a guide and you may be required to get involved in additional ad hoc projects.
Experience Required
- 3-4 years in a social or digital role where you’ve nailed delivery and are looking to take the next step to help lead strategy and creative
- Experience working in a variety of industries or demonstration that you can quickly get under the skin of accounts that might be outside of you comfort zone or direct experience
Some perks you can expect at 1000heads:
- Additional holiday during the Christmas period
- Subsidised gym membership
- Private medical insurance
- "1000 thank you’s" – a monthly employee recognition programme
- Company bonus scheme
- A generous recruitment referral bonus if you introduce a friend to 1000heads and they end up working with us
- Cycle to work scheme
- A dedicated personal development budget for each person
- Free Monday breakfasts
- Free fruit during the week
- Friday drinks
- Regular in-house social activities like: yoga, boxing classes, drawing classes, cocktail making, etc
- Annual company socials/ away days at Summer and Christmas
Next Steps
To express your interest in our vacancy for a Senior Community Manager, please press Apply and submit a copy of your CV for consideration.