Job Reference: BBBH5771.5
Job Duration:
Start date: ASAP
Description:
RESERVATIONS AGENT - FRENCH SPEAKING
CENTRAL LONDON
MONDAY TO FRIDAY 9AM TO 6PM
£22,000 + EXCELLENT BENEFITS
THE OPPORTUNITYWe're recruiting for an Experienced Reservations Agent to join a Multi-Award winning Global business that is located in the heart of Central London. The successful candidate will be based at the companies head office and will be working within the companies Central Reservations department within their Corporate Reservations team.
The Company has an impressive list of Large Corporate clients and you will be responsible for handling their reservations enquiries, confirming bookings and more importantly providing first class customer service at all times.
This marketing leading organisation offers excellent training & career development making it one of the best companies to work for in the sector. The perfect opportunity if you'd like to join a fast paced business where you can truly make a career for yourself.
THE ROLE:
* Working within the Corporate Reservations team you will be looking after some of the most well-known reputable clients within the Global Business Community
* Handing reservations enquires by Phone, Email, Web Portals, Business Travel Agents and Online Booking Agents
* Dealing within individual & group bookings
* Understanding the clients needs and ensuring the correct property is selected in terms of location, facilities, budget and grade of property
* Ensuring a high conversion of enquiries to bookings by providing an informative and professional approach
* Preparing booking confirmations to the client and ensuring all special requests are passed to the property in advance of booking
* Attending internal team meetings and providing updates on specific corporate clients
* Liaising with the Sales & Finance team's about existing accounts and the individual properties
* Working to ensure that all enquiriesare handled promptly and that all confirmations are set within ample time
* Updating and maintaining the reservations systems, processing bookings and ensuring all contact information is correct
* Attending regular training & development sessionsto enhance your career
THE PERSON:
* Must have 12 months experience within a fast paced reservations role
* Fluent in French & English is essential requirement for this position
* Experience must be from either Hotels, ApartHotels, ServicedApartments or Business Travel background
* Computer literate with MS Word, Excel, Outlook and computerprised reservations systems
TO APPLY:
We are progressing suitable candidates to interview shortly for this position, therefore, if you are interested and have the right experience then please send your CV for immediate consideration.
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Industry: Hospitality and Catering
Salary: £20000.00 - £22000.00 per annum + Great Benefits
Salary Benefits: Great Benefits
Vacancy Type: Permanent
Job Skills: Reservations Agent, Reservation Agent, Central Reservations, Reservations, Corporate Reservations
Contact Name: Matthew Ager
Website: -
Direct Application URL: -