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Concept Academy Field Service Engineer

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Salary: £21,000.00 per annum


Greater London, London

Job Advertiser

Concept Resourcing
Registered: 06 May '18
Postings: 89
Followers: 0, Following: 0

Job Reference: BBBH34737

Job Duration:

Start date: ASAP

Description:

Do you have a strong interest for electromechanics? Are you fascinated with repairing, servicing and see how things work? Would you love to work for a market leader within the white goods industry as a Field Service Engineer?The Concept Academy are hiring Trainee Engineers to join a market leader of large domestic appliances such as washing machines, refrigerators, dishwashers, cookers & tumble dryers.

Who are we looking for?

We are seeking keen individuals with awillingness to learn that would love to get hands on within a new industry. You will have a passion within electromechanicals with basic experience also being advantageous. Other qualifying areas or experience that may be considered are ; vehicle maintenance, coffee machines, vending machines, ticket machines, parking machines, washing machines, tumble dryers, dishwashers, microwaves fridges etc.

It is important that you are able to demonstrate;

* Fantastic customer service skills
* Energetic, driven & great attention to detail
* Eagerness to learn
* Problem solving in difficult situations
* Good oral and writtencommunication skills
* Long term goal to be trained as a competent engineer



Our training academy

* Fully comprehensive training including classroom, workshop and theory
* 8 week training course at client Head Office in Peterborough starting 16th November & 23rd November
* Stay overnight within the week and go home on weekends
* Once fully passed you will receive van & fuel card



Life after training

You have completed your 8 week training, you have a shiny new van, tools and parts all loaded, you're ready to go … so what's next?

* Service repair and maintenance within domestic settings on a range of domestic appliances
* Monitor and maintain adequate stock levels
* Completing service calls via PDA
* Monthly one to ones with Regional Supervisor & Team quarterly meetings
* Ongoing training and skill set monitoring
* Aimingfor first time fix rate
* Day to day updates via Coordination Team



What's on offer?

* £21,000 per annum (23,000 within M25 London / South East)
* £1,000 salary increase after 6 months
* Van & fuel card
* Comprehensive 8 week training course direct from manufacturer
* 20 days holiday + bank holidays
* Payable through an umbrella company
* Quarterly engineer reward scheme
* Access to Perkbox
* After 12 month training contract you will be made permanent
* Tools, test equipment, footwear, PPE, face masks, hand sanitiser provided

The Essentials

* Strong interest in an engineering discipline* Full UK Driving License
* Right to work in the UK
* Good written & excellent verbal communication skills across all levels
* Good time management and organisation skills
* Must be able to pass BS7858 vetting level 4 (Inc of Scottish Disclosure and Credit check)
* Happy to stay away from home for the 8 week training programme
* Confident using Android devices
* Appropriate delivery point for a courier to have access to deliver stock e.g. (shed, garage, storage unit)

What is the interview process?

* Initial telephone screening to discuss background, training academy & the role
* Video call with Service Delivery Coordinator competency based / technical questions
* Face to face interview with Service Delivery Manager



This would be a fantastic role for a trainee who wants to become a field service engineer and learn a new industry.

Industry: Engineering

Salary: £21000.00 - £22000.00 per annum + van & fuel card

Salary Benefits: van & fuel card

Vacancy Type: Permanent

Job Skills: -

Contact Name: Jodie Turberfield

Website: -

Direct Application URL: -

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Position Details

Advert Ref: #2918068
Posted: 14 Oct '20
Visits: 13