Job Reference: BBBH7948
Job Duration:
Start date: ASAP
Description:
COMMERCIAL ACCOUNT HANDLER / RENEWALS TEAM
HOVE
£22,500 to £29,000THE OPPORTUNITY:
We're exclusively supporting a market leading Insurance firm located in Hove, they are looking to expandtheir Renewals team as part of their strategic expansion plans over the coming months.
As a Account Handler within the Renewals Team you'll be managing a portfolio of existing clients, dealing with insurance issues relating to changes in their requirements and renewals. Develop new business enquiries and cross sell their business solutions suite of products and services.
This is a fantastic opportunity with a forward-thinking organisation where you can truly build a long term career for now and the future. You will receive top class levels of support within your role and as you learn new skills throughout your career.
THEPACKAGE:
£22,500 to £29,000 Basic Salary
Ongoing Training and a Clear Development Path
THE ROLE:
* Accountable for own portfolio of clients, managing the relationship effectively to ensure the retention and growth of the portfolio.
* Responsible for the renewals relating to policies achieving > 90% retention rate.
* As part of the Existing Business team responsible for the overall management of the existing book, dealing with MTA's, MTC's, claims and additional covers such as Excess Layer, D&O.
* Underwrite and consider each risk before presenting to insurers and authorised signatories.
* Identification and development of new business opportunities
* Cross selling and up-selling of the Business Solutions products: Energy, Telecoms, IT, Employee Benefits, Recruitment & Consultancy, Business Supplies, Health Protection, Wealth Management & Finance and Risk Management meeting monthly and annual targets.
* Obtaining leads and cross selling the Non-Scheme products that are relevant to your clients.
* Dealing with all calls of a technical nature from the Insurers and the Clients.
* Being the customer face for your clients Claims.
* Updating TAM at all customer touch-points to ensure valid MI can be taken out of the systemand supports SLA's and KPI's.
* Delivering good customer service by responding swiftly to queries and concerns from clients,insurers and brokers.
* Completion of training and development hours to support CPD and CII including mandatory modules via Broker Assess to comply with FCA regulation.
* Following TCF principles and applying FCA's 6 key outcomes to your role.
* Ensure all statutory and company legislation is followed to protect clients, colleagues and business interest.
THE PERSON:
*Working towards or prepared to study for CII exams.
* Technical knowledge of commercial insurance.
* Commercial broking experience essential.
* Knowledge of General Insurance products which are applicable to the sector
* Proven experience in managing relationships with customers, insurers and key stakeholders.
* Active and working knowledge of FCA compliance.
* Articulate and presentable with the ability to communicate effectively both verbal and written.
* Able to work cooperatively with other team members.
* Adaptability and management of the continual changes within the insurance landscape
* Ability to work under pressure.
* Excellent negotiation skills.
* Capable of working on own initiative and managing own workload effectively* Competent with Microsoft office suite, word, excel, outlook and databases.
TO APPLY:
If you are an experienced CommercialAccount Handler with the required skills and wish to be put forward for the position, please send your CV for immediate consideration. We are currently shortlisting for interviews.
Get Recruited is acting as an Employment Agency in relation to this vacancy.
Industry: Insurance
Salary: £22500.00 - £29000.00 per annum
Salary Benefits:
Vacancy Type: Permanent
Job Skills: -
Contact Name: Oliver Barker
Website: -
Direct Application URL: -