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Customer Success Manager

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Salary: £38,000.00 per annum


Greater London, London

Job Advertiser

Concept Resourcing
Registered: 06 May '18
Postings: 101
Followers: 0, Following: 0

Job Reference: BBBH27174

Job Duration:

Start date:

Description:

Are you an experienced Customer Success Manager or looking to become one? Do you have experience in selling cloud services? Do you have the passion and desire to succeed with a strong ability to build relationships? Yes? This could be the career move for you.A dynamic, fast paced, cutting edge cloud provider with a working and learning environment, are actively looking to recruit aCustomer Success Manager to join their expanding sales team. You will be based in or commutable to Leeds.

The successful Customer Success Manager will have some knowledge and experience of; PaaS and SaaS technologies, on premise and cloud base mail delivery, routing and filtering technologies, cloud security and data loss prevention.

Job Purpose

Promote and sell to schools, companies, and government organisations and turn them into Google product lovers. Drive post-deployment customer success by promoting best practices, accelerating feature adoption, cultivating relationships and helping customers share and discover new ways to create magic moments using technology.

Collaborate with sales, project delivery teams and other CSM's to manage innovative
programs that strengthen our customer relationships using a variety of technology platforms.

Customer Success Manager Responsibilities

* Work cross-functionally with sales, support, product delivery, and partners
* Facilitate workshops to educate customers on best practices
* Work on and develop initiatives to drive product adoption and customer satisfaction with our products
* Troubleshoot and escalate issues as needed for customers
* Share in-depth G-Suite expertise to support the technical relationship with our customers
* Learn, understand, and work with new emerging technologies, methodologies, and solutions in the cloud/IT technology

What's on Offer
A basic salary of £40000.00

Relevant Background: Customer Success Manager,Business Development, Account Management

Click apply now for immediate consideration for this opportunity.

Industry: Sales

Salary: £38000.00 - £40000.00 per annum

Salary Benefits:

Vacancy Type: Permanent

Job Skills: -

Contact Name: Paula Jones

Website: -

Direct Application URL: -

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Position Details

Advert Ref: #2780813
Posted: 05 Oct '18
Visits: 579