Job Reference: BBBH28554
Job Duration:
Start date: ASAP
Description:
3rd Line Infrastructure Engineer
Kettering
£35,000 - £45,000
Permanent Role.
I'm looking for a 3rd line engineer that is highly proficient in technologies such as Exchange or Citrixfor a major client based in Kettering.
The role will respond to incidents logged on the Incident Management system and provide end users with a technical solution within Service Level Agreements.
Key Duties
Provide a point of technical escalationand expertise - 3rd level
Provide technical assistance to on-going projects when required.
Assist in maintaining up time ofinfrastructure and customer solutions
Ensure all implemented solutions are backed up with documentation, training and expertise within the Service desk and Support areas.
There may be a requirement to provide support as part of the 24x7 out of hour'srota
Be available to provide remote or on site service for implementations and migrations, both in and out of core hours.Technical Requirements
* Excellent knowledge of Citrix and Microsoft technologies
* Specific knowledge of Microsoft Exchange, SQL, Active Directory, Azure, Office 365, HyperV, XenDesktop, XenApp, Netscaler, and current enterprise server hardware
*MCIT or MCP certification
* A current Citrix certification (highly desirable but not essential)
* Experience monitoring andtroubleshooting performance issues
* A keen eye for documentation
* Well-developed people skills for customer liaison and problem handling
3rd Line Infrastructure Engineer
Kettering
£35,000 - £45,000
Permanent Role.
Citrix- Xenapp - XenDesktop - XenServer - MSP - Manage Service Provider - Virtualisation - VMware - HyperV - NetScaler - 3rd line - Engineer - Support - Desktop - Hardware - Software
Industry: IT
Salary: £35000 - £45000 per annum + On Call + Benefits
Salary Benefits: On Call + Benefits
Vacancy Type: Permanent
Job Skills: Citrix- Xenapp - XenDesktop - XenServer - MSP - Manage Service Provider - Virtualisation - VMware - HyperV - NetScaler - 3rd line - Engineer - Support - Desktop - Hardware - Software
Contact Name: Daniel Pearson
Website: -
Direct Application URL: -