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3rd Line Team Leader

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Salary: £50,000.00 per annum


Greater London, London

Job Advertiser

Concept Resourcing
Registered: 06 May '18
Postings: 101
Followers: 0, Following: 0

Job Reference: BBBH39717

Job Duration:

Start date:

Description:

3rd Line Team Lead / Service Desk / Supervisor / Management / Infrastructure Support / Azure / O365 / Microsoft Server / Active Directory / Firewall / Backup / Managed Service Provider

3rd Line Team Lead / Service Desk / Supervisor / Management / Infrastructure Support / Azure / O365 / Microsoft Server / Active Directory / Firewall / Backup / Managed Service Provider



Concept Resourcing are currently working with a leading global managed service provider to recruit a 3rd Line Team Leader to join their growing service desk operations. We are looking to find someone with proven experience being the most senior technical person ona service desk, taking escalations and mentoring junior staff.



Salary - £50,000 - £60,000 + package

Location - Berkshire (hybrid working, 3 days in the office)



The Role

* Provide technical leadership supporting the service desk and IT operations
* 3rd line remote support of customer infrastructures and internal networks
* Act as the most senior point of technical expertise across a wide range of technology within the service desk, providing a point of escalation within the team* Support and improve customer IT infrastructure
* Mentor and assist junior staff



The Ideal Candidate

* Previous Managed Service Provider experience in a team lead/supervisor position
* Azure experience
* Experience with O365, MS Server Products, and Active Directory
* 3+ years of desktop, networking, and server experience
* Backup experience
* Firewall experience (desirable)
* Relevant industry certification (MCSE, VCP, CCNA, Cloud certs)



If this role is of interest, please apply with an up to date copy of your CV.



3rd Line Team Lead / Service Desk / Supervisor / Management / InfrastructureSupport / Azure / O365 / Microsoft Server / Active Directory / Firewall / Backup / Managed Service Provider

3rd Line Team Lead / Service Desk / Supervisor / Management / Infrastructure Support / Azure / O365 / Microsoft Server / Active Directory / Firewall / Backup / Managed Service Provider

Industry: IT

Salary: £50000 - £60000 per annum + + package

Salary Benefits: + package

Vacancy Type: Permanent

Job Skills: -

Contact Name: Tim Griffin

Website: -

Direct Application URL: -

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Position Details

Advert Ref: #2967289
Posted: 17 Jan '22
Visits: 15