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CRM Business Analyst

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Salary: £475.00 per day


Greater London, London

Job Advertiser

Concept Resourcing
Registered: 06 May '18
Postings: 99
Followers: 0, Following: 0

Job Reference: BBBH37817

Job Duration: 12 Months

Start date: ASAP

Description:

CRM Business Analyst
Manchester/Remote
INSIDE IR35
12 Months
Up to £520.00 per day

Concept Resourcing are looking for a Programme Manager to join a Public Sector client based in Manchester.

This is an initial 12 month contract with a possible extension. The role is INSIDE IR35. Day rates up to £520 per day, depending on experience.

Role:

* Mapping and analysing groups of external organisation stakeholders (customers).
* Identify strategic outcomes, user and business needs, identify related benefits, build business cases,
* Defining high level functional/non-functional requirements and evaluate CRM toolsand solutions, make recommendations about new tools,
* Work closely with data strategy and governance strand, identify critical dependencies relating to data strategy work and master data management.
* Process mapping and automation

Experience required:

* Experience of collaborating with internal organisation stakeholders at all levels.
* Experience of presenting complex concepts and recommendations to senior business stakeholders and governance groups in user-friendly language
* Ability toundertake gap analysis and recommendations on 'as is' and 'to be' states
* Experience of drafting business cases including cost and options analysis
* Experience of working with multiple internal organisation stakeholder groups to map impacts and benefits.
* Experience of using M365 technology to deliver business solutions
* Knowledge of CRM enterprise tools and experience of testing the market for appropriate CRM tools to fit business needs
* Experience of supporting business teams in definingand implementing appropriate governance to enable effective external stakeholder relationship management organization-wide
* Ability to work with a range of internal stakeholders at all levels where the majority will not be technically expert
* Abilityto work as part of a multi-disciplinary team using agile delivery approaches including other 3rd party suppliers and contractors

RECOMMENDATIONS: - If you have professional friends/colleagues who would be interested in one of our roles and our excellent levels of service too, we'd like to recognise your recommendations with our referral scheme.

To apply send an updated CV orcall me directly on 01384 246261

Industry: IT

Salary: £475.00 - £520.00 per day

Salary Benefits:

Vacancy Type: Contract

Job Skills: -

Contact Name: George Hill

Website: -

Direct Application URL: -

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Position Details

Advert Ref: #2943691
Posted: 30 Jul '21
Visits: 14