Job Reference: 14128/001
Job Duration:
Start date: ASAP
Description:
CRM Executive - DACH | Competitive Salary + Excellent relocation assistance + Bonus + Benefitspackage | Online Sector | Gibraltar
SRGEurope has been appointed to recruit a CRM Executive - DACH to join a high profile and fast growing company in Gibraltar. Our client is dynamic, creative, and has an incredibly talented work force. Relocationassistance is available for candidates living in Europe.
This is a great opportunity, for a creative and ambitious individual to join an expanding and committed winning team.
CRM Executive - DACH Responsibilities:
* Assist the planningand implementation of customer communications to achieve budget targets for your markets. Campaign definition to be based on customer and data insights as well as business goals.
* Implement the Contact Plan using the wide variety of CRM tools - email, SMS, push, calls and on-site. Campaign implementation to be tightly controlled, reviewed and planned to ensure adherence to timings and excellence in execution.
* Pull together all campaign elements - briefing (or writing) copy / creating offers/ briefing marketing support teams/ creating content / building communication method/ advising CS.
* Assist with translations and copy creation on an ongoing basis.
* Provide performance reporting (at campaign and customer level) to CRM Campaign Manager/ Head of CRM and other stakeholders, with a view to optimising commercial return and engagement on all communications. This should be on a weekly and end of month basis as well as on an ad hoc basis when required.
* Ensure thorough QA of all campaigns - following QA guidelines closely.
* Assist with CRM project and task initiatives as and when required - acting as a key support for the team, CRM Campaign Manager and Head of CRM.
* Identify key opportunities to enhance the player experience andimprove retention rates and profitability including cross sell opportunities.
* Work closely with MKTO Operations, RTM, Country Managers, Creative, VIP and BI teams to ensure fruitful stakeholder management and collaboration.
* Ensure all communications meet advertising, regulatory and legislative standards.
CRM Executive - DACH Experience:
* Native German speakerwith exceptional written and verbal communication skills.
* 2-3 years of relevant experience or equivalent combination of education and work experience
* Highly proactive, creative and organised - able to manage a project from start to finish
*Ability to act on changing priorities - flexibility and openness to change are key.
* Strong analytical skills. Ability toanalyse data and make recommendations
* Ability to work in self-directed, fast-paced, results oriented environment.
To Apply
If you are interested in this role press apply now and if you want to know more e-mail us at support@srgeurope.com or alternatively call +350 200 69999 for Gibraltar or 0207 183 6462 for UK.
We have a variety of jobs ranging from £25k-£100k, so if this one is not suitable please visit our website www.srgeurope.com for other exciting opportunities you can apply for.
CRM |DACH |German |Campaign |Online Gaming |
Industry: New Media and Internet
Salary: Plus Benefits
Salary Benefits: Plus Benefits
Vacancy Type: Permanent
Job Skills: CRM |DACH |German |Campaign |Online Gaming|
Contact Name: Ebony Jacks
Website: -
Direct Application URL: -