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IT Service Desk Analyst

This advert has expired. Contents may not be accurate any longer.

Salary: £18,000.00 per annum


Greater London, London

Job Advertiser

Concept Resourcing
Registered: 06 May '18
Postings: 91
Followers: 0, Following: 0

Job Reference: BBBH26310

Job Duration:

Start date: ASAP

Description:

Concept are actively recruiting for an IT Service Desk Analyst in Peterborough
You will be working for a leading IT Services organisation, on their rapidly growing Service Desk. This is a fantastic opportunity for someone who looking to progress their IT skill set or get their first role within IT.
Job responsibilities;

* Act as an initial point of contact to external customers and ensure that incidents are fully managed through to resolution (escalate where applicable)
* Answering incoming calls andemails from customers and accurately logging incidents ensuring all relevant data is captured
* Provide an excellent level ofcustomer service to internal and external customers

Experience needed;

* Have a previous IT background either relevant experience or qualifications
* Experience in a service desk / customer support based role - ideally provide telephone based support
* Have a real drive and passion to progress into a role within the IT Industry

This will be on an initial 3 month contract basis paying £9 - 12 per hour (dependant on experience) with the view of a permanent contract being offered following the contract period.
The shifts will be between 07:00 - 20:00 and will include a Saturday and Sunday shifts which are 1 in every 8Please send a CV to find out more

Industry: IT

Salary: £18000 - £21000 per annum

Salary Benefits:

Vacancy Type: Contract

Job Skills: -

Contact Name: Tim Griffin

Website: -

Direct Application URL: -

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Position Details

Advert Ref: #2875209
Posted: 13 Oct '19
Visits: 24