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Product Manager - IT Managed Services (Unified Comms)

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Salary: £60,000.00 per annum


Greater London, London

Job Advertiser

Concept Resourcing
Registered: 06 May '18
Postings: 99
Followers: 0, Following: 0

Job Reference: BBBH34205

Job Duration:

Start date: ASAP

Description:

Product Manager - IT Managed Services (Unified Comms) - Perm
London
Salary - c£80k + benefits/bonus (10-25%)

My client is looking to hire an experienced Product Manager into their team to help customers on their journey specifically with their VoiP / UCaas (Avaya, 8x8 or similar) and contact centre.

You will work within a busy IT servicesfocused / managed services provider Product Management team and report into a Head of Product - Cloud Services who will be setting the strategy for you and your peers to execute with customers. You will be expected to work closely with your customers offering the United Communications products alongside a "wrap around" Managed Services offering. To be clear this role is to deliveron the overall strategy set out by the Head of Product and it is their responsibility to build the strategy for the practice.Experience of working with customer and supporting them and delivering their journey and product road map is essential and youwill have worked for a similar type of organisation. An organisation that delivers new and cloud / security focused agile products into the mid and some enterprise market ideally. Clearly delivering into the UC space experience of working with product vendors such as; 8x8, RingCentral, Microsoft Teams, Avaya and other contact center solutions is important.

The role has direct ownership of the definition of the product road map / platform and services. You will be involved in defining the managed services focused product solution including pricing, service design, systems, tools and portals to define the client experience of consuming these services. It is likely that you will have experience of delivering products with a professional and / or managed services wrapper and helping clients to scale and grow with the benefit of flexible tailored products to ensure their ongoing security considerations of their UC platforms.

Previous experience of working closely with the relevant vendors and 3rd party providers is essential for this role. You will liaise directly with the marketing and proposition team to ensure the message is on point and delivered accordingly. Identifying the key USP's and making sure this is clear is an important part of this delivery ofproduct to clients.

Location - there will be some travel likely to see customers and work the rest of the team and sales - but likely to be 2-3 times a month into the main office in London.

Salary is c£65,000 - £80,000 + bonus (10-25%) + benefits including pension, health and 25 days holiday.

RECOMMENDATIONS: - If you have professional friends/colleagues who would be interested in one of our roles and our excellent levels of service too, we'd like to recognise your recommendations with our referral scheme.

To apply send an updated CV or call me directly on 01384 246261

Industry: IT

Salary: £60000 - £80000per annum + + benefits + bonus

Salary Benefits: + benefits + bonus

Vacancy Type: Permanent

Job Skills: -

Contact Name: Robert Taylor

Website: -

Direct Application URL: -

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Position Details

Advert Ref: #2910206
Posted: 29 Jul '20
Visits: 38