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Senior 3rd Line Support Engineer

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Salary: £45,000.00 per annum


Greater London, London

Job Advertiser

Concept Resourcing
Registered: 06 May '18
Postings: 87
Followers: 0, Following: 0

Job Reference: BBBH39714

Job Duration:

Start date:

Description:

Senior 3rd Line Support Engineer / Service Desk / Azure / Office365 / Microsoft Server / Active Directory / Firewall / Networking / Managed Service Provider

Senior 3rd Line Support Engineer / Service Desk / Azure / Office365 / Microsoft Server / Active Directory / Firewall / Networking / Managed Service Provider



Concept Resourcing are currently working with a leading global managed service provider to recruit a Senior 3rd Line Support Engineer to join their growing service desk operations.We are looking to find someone with proven experience being the most senior technical person on a service desk, taking escalations and mentoring junior staff where possible.



Salary - £45,000 - £50,000 + package

Location - Berkshire (hybrid working, 3 days in the office)



The Role

* 3rd line remote support of customer infrastructures and internal networks
* Act as the most senior point of technical expertise across a wide range of technology within the service desk, providing a pointof escalation within the team
* Mentor and assist junior staff
* Perform system backups and recovery with all systems in line with the backup policy



The Ideal Candidate

* Previous Managed Service Provider experience at a senior/3rd line level (essential)
* Azure experience (essential)
* Experience with O365, MS Server Products, and Active Directory
* 3+ yearsof desktop, networking, and server experience
* Backup experience
* Firewall experience (desirable)
* Relevant industry certification (MCSE, VCP, CCNA, Cloud certs)



If this role is of interest, please apply with an up to date copy of your CV.Senior 3rd Line Support Engineer / Service Desk / Azure / Office365 / Microsoft Server / Active Directory / Firewall /Networking / Managed Service Provider

Senior 3rd Line Support Engineer / Service Desk / Azure / Office365 / Microsoft Server/ Active Directory / Firewall / Networking / Managed Service Provider

Industry: IT

Salary: £45000 - £50000 per annum + + package

Salary Benefits: + package

Vacancy Type: Permanent

Job Skills: -

Contact Name: Tim Griffin

Website: -

Direct Application URL: -

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Position Details

Advert Ref: #2967288
Posted: 17 Jan '22
Visits: 5