Job Reference: BBBH30986
Job Duration:
Start date: ASAP
Description:
IT Service Operations Manager - Service Desk - Supplier Management - Vendor Management - ITIL - Northampton - ITManaged Services - £40,000-£50,000
I am currently recruiting for a IT Service Operations Manager to join a IT Managed Service provider based in Northampton
As part of the IT Service Operations Manager role your main responsibilities will be to:* Manage the services being provided to our client's internal business
* Managed a small team of Service Desk Analysts responsible for providing 1st and 2nd line services to our client's internal business
* Manage a number of large suppliers/vendorswho are providing services into our client
* Help implement and improve ITIL best practices and processes
To be successfulin your application for the IT Service Operations Manager role you will have:
* A strong background in IT Service Management* Managed teams responsible for providing 1st and 2nd line support
* Demonstable experience of managing 3rd party suppliersto ensure the business recieved excellent service and value for money
* Have managed large suppliers such as Microsoft
* Agood understanding of Infrastructure technologies
* An ITIL certification with demonstrable experience of implementing changecontrols
* A background in Managed Services is desirable but not essential
This role is paying between £40,000-£50,000. Adegree of flexible working is also on offer (1-2 days a week)
IT Service Operations Manager - Service Desk - Supplier Management - Vendor Management - ITIL - Northampton - IT Managed Services - £40,000-£50,000
Industry: IT
Salary: £40000 - £50000per annum
Salary Benefits:
Vacancy Type: Permanent
Job Skills: -
Contact Name: Antony Puccinelli
Website: -
Direct Application URL: -