Job Reference: 0020556
Job Duration:
Start date: ASAP
Description:
Are you an experienced Business Travel Homeworker looking to achieve a better work life balance? We are seeking a 24hoursEmergency Executive to join an award winning Global Agency. The successful candidate will be dedicated and experienced and ableto cope with the pressures of a demanding and ever changing environment. Combined with exceptionally high levels of customer service experience and a keen attention to detail.
THE JOB:
*Fully service all travel requests to include all air, rail hotel and/or other ancillary service reservations
*Develop and maintain excellent customer relationships, ensuring the highest possible standards are delivered at all times with a personalized and individual approach to each client
*Handle top VIP travel clients
*Problem solve in pressurized situations
*To work to deadlines and prioritize workload
*Be able to maintain a High attention to detail in a fast paced environment
*Respond and react to any client queries in a timely and satisfactory manner
EXPERIENCE REQUIRED:
*Minimum 10 years experience in the Travel Industry
*Galileo / Apollo GDS - ticketing and reissue experience essential
*Preferred BA1 & BA2 or VA1 & VA2 Fares
*Highest level of customer service
*Time management and organisational skills are essential
*Experience working with entertainment/groups/VIP bookings preferred
*Previous Emergency / 24 hours experience preferred
*Previous homeworking experience ideally
*OOH experience / shift work
*VVIP Client handling
OTHER USEFUL INFORMATION:
Full time hours of 40 per week made up of 5 x 8 hour shifts
Shifts of 8 hours include: 0700 - 1500 / 1500- 2300 / 2300 - 0700
This will include 1 weekend off in every 5 to 6 weeks
Subject to change
THE PACKAGE:
For the successful candidate there will be a competitive annual salary and company benefits package which will be discussed at interview stage.
Salary is dependent on location and experience, but in the region of £30,000 to £40,000 per annum.
INTERESTED?
To apply for the position of Emergency Travel Executive
Click 'Apply' now and submit your CV.
YOUR CONTACT:
Darren Cole - Senior Account Manager - 0203 887 9444
darren@traveltraderecruitment.co.uk
PLEASE NOTE:
Due to the volume of applications received, only suitable candidates will be contacted.
Industry: Travel and Tourism
Salary: £30000 - £40000 per annum + Company Benefits
Salary Benefits: Company Benefits
Vacancy Type: Permanent
Job Skills: -
Contact Name: Darren Cole
Website: -
Direct Application URL: -