Job Reference: 22737
Job Duration:
Start date: asap
Description:
Business Travel Team Leaders are you keen for a new challengein business travel management? Have you got previous business travel team leader or supervisory experience? Do you want to workfor a fast expanding, successful, independent business travel company? I have a reputable business travel company keen recruitan experience business travel manager or team leader, to manage one of their two teams of business travel consultants. this isa great time to join and progress your business travel career without the lengthy commute into London each day!
THE JOB:Responsibilities include but are not limited to:
*Ensure all emails are acknowledged within the clients SLA and staff are using the Front system correctly.
*Ensure the staff are logged into the phones.
*Ensure good timekeeping across the team.
*Monitor the team's workload, delegate and distribute any work as and when necessary to help with the team's performance.
*Support, encourage and work to develop the company online booking tool, encouraging use and supporting in a super user role.
*Ensurethe team keep their queues tidy and are monitored regularly
*M.I errors / Data Error Log - Ensure all errors are addressed withthe relevant staff.
*Quality Control - ensure all air bookings are QC checked.
*Disaster Recovery - running of TSDS reports /Spectra's during disasters during office hours.
*Encourage use of net fares/consolidators and booking ancillaries, working with the rate desk to increase revenue.
*Staff training - If you deem any member of your team to require training on any aspect,please consult with your Operations Manager and or the Training Team.
*Write off or losses - must be immediately reported to the Operations Manager, every effort must be made to keep these to a minimum and appropriate training or action should be implemented to prevent future losses.
*Communication - ensure that a flow of communication and information is maintained throughout theteam and across all departments, maintain a positive mindset and environment for the team.
*Look after certain VIP travel andgeneral reservations when needed
*Addressing ADM's and ACM's raised via BSP
*Appraisals / 121s in conjunction with the operations managers
*Attending client meetings/visits when required
EXPERIENCE REQUIRED:
The successful candidate will have asolid background in business travel, ideally with team leader, supervisor, section manager or business travel manager experience. You will be used to dealing with an all-round business travel role as this is a hands-on role and business travel consultantsfulfil all aspects of the business travel service. Ideally you will be fully trained and have hands on experience in working onGDS Sabre.
THE PACKAGE:
The successful candidate will be rewarded with an excellent salary according to their experience which is in the region of £32000 - £34000 along with great company benefits! Advertised salary is very much a guideline andwill depend for experienced.
INTEREST?
Follow the instructions to apply attaching your CV or for any questions, contact Helen Cassin at Travel Trade Recruitment on 01293 850647 or Helenc@traveltraderecruitment.co.uk
Industry: Travel and Tourism
Salary: £32000 - £34000 per annum + Plus great company benefits!
Salary Benefits: Plus great company benefits!
Vacancy Type: Permanent
Job Skills: team leader business travel corporatetravel reading berkshire GDS sabre
Contact Name: Helen Cassin
Website: -
Direct Application URL: -