Job Reference: 19253
Job Duration:
Start date: ASAP
Description:
Do you have experience in building tailor-made trips to Latin America? Have you travelled Latin America extensively? My client is a tour operator who requires a Latin America Specialist with direct experience of this fantastic destination.Your role will be to tailor-make holidays over the phone to Latin America whilst working towards sales targets.
JOB DESCRIPTION:
* Answer inbound calls and make outbound calls to customers and Travel Agent partners providing outstanding customer service.
* Follow up sales enquiries promptly, calling customers directly as appropriate.
* Offer expertise, advice and knowledgeto our Travel Agent partners and customers about destinations, airlines, ground arrangements, etc.
* Promote and sell both airand ground products in order to meet clearly defined and established targets
* Provide packages that are "tailor-made" to suitthe individual needs of our clients.
* Take advantage of opportunities and up-sell whenever possible.
* Recommend and sell allavailable products in order to maximise revenue, utilise allocations and meet targets.
* Ensure quality control for all documentation sent to clients, ensuring the content is accurate at all times
* Maintain company quality standards
* Take responsibility to resolve problems ensuring that issues are followed through and escalated if necessary.
* Service existing bookings as required including, but not limited to, carrying out amendments, providing information on relevant charges, confirm bookings and adding additional content.
* Become fully knowledgeable about the products, destinations and services offered.
EXPERIENCE REQUIRED:
* Sales orientated and motivated with relevant sales experience within the travel industry
* Strong geographical andproduct knowledge of Latin America including Argentina, Brazil, Ecuador, Peru, Costa Rica, Chile, Bolivia, Honduras, GalapagosIsland, Mexico, Paraguay and Guatemala.
* Experience of tailor making itineraries to South America.
* A methodical approachwith particular attention to detail.
* Exceptional communication skills, both oral and written.
* The ability to prioritise workload, demonstrating good organisational skills.
* Working knowledge of a GDS ideally Amadeus
THE PACKAGE:
The successful candidate will receive a competitive basic salary of £28k - 32k (DOE) with a fantastic commission structure. My client would also be happy to consider candidate to work from home, with occasional visits to the office depending on experience.
INTERESTED:
If you have the relevant skills and experience, please follow the instructions to apply now.
Industry: Travel and Tourism
Salary:
Salary Benefits:
Vacancy Type: Permanent
Job Skills: -
Contact Name: Regis Banza
Website: -
Direct Application URL: -