Job Reference: 20867
Job Duration:
Start date: ASAP
Description:
Are you looking for a long term career in Sales Management? Do you have experience as a Retail Branch Manager, Assistant Manager or Sales Team Leader within the Travel Industry? An excellent opportunity has arisen to join specialist tour operator in Essex. As a Reservations Supervisor you will be working within a call center environment responsible for a team of 10 - 15 Travel Sales Consultants. If you are a sales focused, target driven travel professional who is a strong and inspiring leader with previous travel salesmanagement experience please apply now!!
JOB BREIF:
Leading, developing and coaching a team of Travel Sales Consultantswith the aim of improving their performance, profitability and conversion. This role will involve day to day management, and youwill demonstrate a hands-on approach and a "lead from the front" attitude, inspiring others to deliver the end to end results.BRANCH MANAGER JOB DESCRIPTION:
* Responsible for day to day involvement with the sales staff
* To drive sales and toproactively increase sales
* To report to the Sales Manager on a daily basis all sales related activity
* Call monitoring and email quote monitoring
* To assist in implementing new product to sales team
* To assist with driving deals and distributing them to the sales team
* To assist with any daily troubleshooting
* To distribute enquiries
* To assist the QC's
* Toanswer phones and reply to customers in the absence of sales agents
* To supervise the sales floor in the absence of the Sales Manager
* Authorising Shift swaps and monitoring of Lateness and sickness
* Daily sales stats/incentives communicated to sales team and updated
SKILLS REQUIRED:
* Results focused and committed to the values surrounding outstanding service through effective people management.
* Ability to multi-task, and work on own initiative making informed decisions within area ofresponsibility.
* Extensive experience of working at a strategic level in an inbound sales contact centre within the travel industry.
* Inspirational leader who engages employees to achieve results by being self-motivated while approaching work with apositive "can do" attitude.
* Excellent people management skills.
* A good decision maker that portrays excellent influencing skills.
* Flexibility to adapt to an ever changing environment.
PACKAGE:
The successful candidate can expect a very competitive basic salary of £28,000 - £32,000 according to experience plus fantastic performance related bonuses.
HOURS:
This position will involve working shifts and weekends
INTERESTED:
If you have the relevant skills and experience, please follow the instructions to apply now
Industry: Travel and Tourism
Salary:
Salary Benefits:
Vacancy Type: Permanent
Job Skills: -
Contact Name: Regis Banza
Website: -
Direct Application URL: -