Job Reference: 23143
Job Duration:
Start date: ASAP
Description:
Do you have ticketing experience? Our client is a successful and fast-growing travel company based in West London and they are seeking a Ticketing & Admin Executive to join their busy call centre.
The Job:
* Ticketing / reissuing / refunding GDS bookings
* VSQ - queue management and process ofactioning schedule changes through to customer advisory
* Flight Delays - oversee daily flight departures / arrivals. Run flight manifests where necessary and keep business updated
* Product advisements - advising passengers of renovations / change of schedules from suppliers etc
* Handling aircraft changes / seat downgrades
* Despatching travel documents
* Handling all post sale customer queries from the Admin / ticketing mailbox
* Daily Reports - Run and action APD, SSR and Option Plus
* General office upkeep
* Provide support to other business functions as required
Experience/Skills Required:
* Proven Galileo or Amadeus experience is essential (at least 1-year current ticketing experience with Galileo or 2 years with another airline reservation system (Sabre or Amadeus)
* Prior experience issuing tickets and reissuing tickets on scheduled airlines
* A strong workethic and willingness to go above and beyond
* Excellent attention to detail
* Problem solver
* Organised, Flexible & punctual
* Able to work on own initiative as well as part of a team
* Ability to multi-task and work under pressure to meet tight deadlines
* Thrive working within a fast-paced environment
* Self-motivated
* High process driven
The Package:
My client is offering a competitive salary package from £25,000.
Interested?
To register your application for Ticketing & Admin Executive, please submit your CV by Clicking 'Apply' now
Please note:
Due to the volume of applications received only candidates shortlisted will be contacted
Industry: Travel and Tourism
Salary: Up to £25000 per annum
Salary Benefits:
Vacancy Type: Permanent
Job Skills: TICKETING EXECUTIVE, TICKETING AND ADMIN EXECUTIVE, OPERATIONS, TICKETING
Contact Name: Danielle Nairne
Website: -
Direct Application URL: -