Job Reference: 23619
Job Duration:
Start date: ASAP
Description:
Are you a Training & Development Manager looking for a New Challenge with a Luxury Travel Company? You will be responsible for the overall content creation, management, distribution of related training materials.
Job Details:
* Assess, create, administer, and distribute trainings, offerings, and tactical promotions.
* Coordinate with department heads for continuouslearning and development of all team members
* Coordinate with department heads on performance action plans for lower performing team members, develop action plans for improvements
* Continuously update training materials
* Conduct new hire trainingsrelated to product, sales, and systems. Also perform on going trainings and refreshers
* Review all QA systems and metrics and provide department heads with feedback on how to improve overall QA
* Manage, lead, and innovate on QA metrics currently used
* Assist with recruiting efforts when instructed to do so
* Other responsibilities as delegated by the Director of Globalcontact centres training and development.
* Identifying future training needs and creating a curriculum to facilitate that training
* Searching for gaps in training content and materials that need updating to generate higher productivity among staffJob Requirements:
* Proven experience in the creation and administration of training programs
* Advanced knowledge of Microsoft Suite, specifically PowerPoint
* Process and detail oriented
* Excellent communication and presentation skills
* Organizational and leadership skills (experience in global team coordination is valued)
* Bachelor's degree preferred
The Package:
* Salary £30,000 - £45,000
* Amazing company benefits
Interested:
* If you are interested in the above vacancy, please click 'APPLY' or email your cv to helen@traveltraderecruitment.co.uk
Industry: Travel and Tourism
Salary: £30000 - £45000 per annum
Salary Benefits:
Vacancy Type: Permanent
Job Skills: -
Contact Name: Crawley Team
Website: -
Direct Application URL: -