Job Reference: BBBH640978938937
Job Duration:
Start date: ASAP
Description:
GROUP BOOKINGS - ACCOUNT EXECUTIVE - BUSINESS TRAVEL
MANCHESTER
UP TO £23,000 BASIC + BONUS + LUCRATIVE BENEFITS + PROGRESSION
THE OPPORTUNITY:
Due to growth of the business I am currently recruiting for my client based in Manchester for a Group Bookings Account Executive to join them on a full time, permanent basis.
This is an extremely excitingopportunity to join a successful and well-established business who are the market leader within their sector. They are looking for someone who has come from a Customer Service and/or Call Centre background and someone who has Travel consultant and Group Booking experience. In return you will be offered a competitive basic salary, uncapped bonus, strong career progression and otheramazing benefits!
RESPONSIBILITIES:
* Arrange bespoke trips and tours for a variety of clients from both our universityand charity customer base;
* Build rapport and good relationships with all new and existing clients and suppliers, ensuring specific client travel policies are adhered to;
* Actively listen to clients and proactively assist them, ensuring that specifictravel needs are met;
* Use commercial awareness and product knowledge to maximise revenue while ensuring the best value formoney for our customers;
* Negotiate pricing with airlines, accommodation providers and ground transport suppliers, both in the UK and overseas;
* Handle multiple supplier deadlines and coordinate numerous travel requests at any one time;
* Ensure that all Service Level Agreements and targets are met;
* Be proactive in ensuring that personal development and training needs are achieved;
* Work as part of a larger team and with other departments as and when required, as well as independently;
* Provide consistent, excellent customer service.
* Make contact with existing and previous clients to discuss potential future travel plans.
THE PERSON:
* Minimum 1-year experience within Customer Service or Call Centre
* Minimum 1-year experienceof working within a Travel Management Company
* Experience of GDS
* Minimum 5 GCSE's C grade or above including Maths and English
* Strong data entry skills and customer service skills
* Computer literate with MS office - Word, Excel & OutlookABOUT THE BENEFITS:
* £23,000 per annum + Bonus
* 23 days holiday + bank with the opportunity to buy and sell
* Strong progression and development
* Pension
* Medical Insurance
* Season Ticket Scheme
* Eyecare vouchers
TO APPLY:
Toplease send your CV for immediate consideration.
Good Luck!
Get Recruited is acting as an Employment Agency in relation tothis vacancy.
Industry: Travel and Tourism
Salary: Up to £23000.00 per annum + PROGRESSION + BENEFITS
Salary Benefits: PROGRESSION + BENEFITS
Vacancy Type: Permanent
Job Skills: travel consultant, business travel consultant, travel agent, leisure, tourism, travel, business travel, corporate travel consultant, business travel account executive, group bookings executive, group booking
Contact Name: Ruby Melling
Website: -
Direct Application URL: -