Job Reference: 21200
Job Duration:
Start date: ASAP
Description:
Main duties and responsibilities:
*Manage your own portfolio of key accounts, ensuring all client requests are responded to effectively and making sure enquiries, quotations and bookings are administrated in line withcompany procedures
*Work with the Tours General Manager and Director to achieve customer and company targets and KPIs
*Liaise closely with lecturers and other clients to tailor an educational travel package to meet client needs, carrying out research as necessary
*Deal with clients via telephone, email and letter promptly and professionally
*Calculate and provide accurate quotations, ensuring that documentation is sent promptly
*Work closely with suppliers and the Operations Dept regarding transport, accommodation and visits to ensure programmes run smoothly
*Ensure accurate data capture and entry into our database and administration system
*Undergo training as necessary to maintain product knowledge and comply with Health & Safetypolicies and procedures
*Gain a full understanding of the other roles, responsibilities and duties within all departments relevant to student tours
*Actively participate in the weekly quality control meetings and other departmental meetings
*Makefamiliarisation visits in the UK and abroad as directed
*Manage the out of hour's phone service on a rota basis
Experience& Knowledge:
*Experience of working in a fast-paced sales
*Track record of exceeding sales targets
*Experience of working with overseas clients
*Experience of dealing with airlines, hotels and coach suppliers
*Experience within the EducationalTravel Industry would be desirable
*A strong customer focus and the ability to build highly effective working relationshipsPackage:
A competitive salary will be offered based on experience.
Monday - Friday position.
INTERESTED?
To apply forthe position of Account Manager Click 'apply' to submit your CV.
This role is being managed by Joe@traveltraderecruitment.co.uk/ Tel: 0203 887 9444
Please note that only candidates who meet the shortlisted requirements will be contacted
Industry: Travel and Tourism
Salary: £20000 - £28000 per annum
Salary Benefits:
Vacancy Type: Permanent
Job Skills: Educational, Tour Operator, Account Manager,
Contact Name: Joe Bartholomew
Website: -
Direct Application URL: -