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Customer Care Executive

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Salary: Not Specified


Greater London, London

Job Advertiser

FRS Recruitment
Registered: 13 Dec '17
Postings: 268
Followers: 3, Following: 0

Job Reference: FRS32707

Job Duration:

Start date:

Description:

Customer Care Executive Tallaght Office

Our client is looking for a customer focused team player who enjoys working in a fast paced, challenging and rewarding environment.

Based in Tallaght, our client is looking for an experienced, committed and professional individual to provide a world class service to their very valued customers. The Customer Care Executive will acts as the key contact between the customer and company.

Responsibilities:

* Maintain professional, timely and effective communication with customers
* Responsible for in bound calls, emails, queries and commercial support
* Process refundsand requests in line with company procedures
* Resolve service issues where possible by clarifying customer complaints, determining cause, seeking solutions and escalating appropriately
* Develop and maintain strong relationships with all customers* Maintain up-to-date knowledge of products, customers, processes and suppliers
* Build strong relationships with all departments

Experience:

* Minimum 12 months office experience
* Previous experience in a customer focussed environment

Aptitudes:

* Excellent communication and interpersonal skills
* The ability to integrate and work effectively within a team* Strong organisational, problem solving and administrative skills
* A strong desire for continuous learning and a desire to grow professionally

Languages:

Fluency in English essential - French desirable

Industry: Admin and Secretarial

Salary:

Salary Benefits:

Vacancy Type: Permanent

Job Skills: Customer Care Executive

Contact Name: Joan FitzGerald

Website: -

Direct Application URL: -

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Position Details

Advert Ref: #2830044
Posted: 21 May '19
Visits: 160