Job Reference: HDAFH
Job Duration:
Start date:
Description:
Job Title: Helpdesk Administrator
Job Type: Permanent
Salary: £26,000
Location: Forest Hill BoysSchool, Lewisham
Shifts: 09:00 to 18:00 (Monday to Friday)
Reporting to: Contract Manager
Job Description:
We are looking for an help desk administrator to provide effective and professional administrative support and lead the helpdesk support service.
You will be working in a team of 2, with 10-15 engineers across 3 sites reporting in.
We offer an excellent benefits package including;
* Gym membership discount with Nuffield Health
* Season ticket loans
* Company shares incentive scheme
* Annual health screening
* Private medical insurance
* 2 paid volunteering days per year
* Bike loans* Salary finance
* Access to WeCare app - private doctors appointments
* 3% of company profits goes to training and development
* Employee networks such as LGBTQI+, parents & carers etc.
Key activities:
* You will provide admin support to the management team including; minute taking, filing, photocopying, and generating reports
* You will be setting up databases and maintaining
* You will be booking meeting rooms and managing diaries
* Logging calls on FM system & feeding through to operational staff
* Dealing with all types of inquiries (phone, written and personal)
* You will prepare, process documentation and liaise with the support service department for the work undertaken.
* You will monitor payments of invoices and take necessary action
* You will support the contract manager with generating reports, performance and performance analysis* You will advise subcontractors on the company's requirements & check the validity of advice notes and invoices
* Youwill type correspondence for the department as directed & maintain the filing system
Skills, experience & qualifications:
* Enhanced DBS
* Experience with CAFM systems
* Previous experience in a help desk role (preferable)
Industry: Admin and Secretarial
Salary: £24000 - £26000 per annum
Salary Benefits:
Vacancy Type: Permanent
Job Skills: "Helpdesk Operative" "Administrator" "CAFM" "DBS"
Contact Name: Drew Albert
Website: -
Direct Application URL: -