Job Reference: 9123
Job Duration:
Start date: ASAP
Description:
RESERVATIONS AGENT
LONDON - CHISWICK
Up to £27,000 + MONTHLY BONUS+ EXCELLENT BENEFITS
THE OPPORTUNITY
We're recruiting for an Experienced Reservations Agent to join a Multi-Award winning business that is located in London. The successful candidate will be based at the company's head office and will be working within the company's Central Reservations department within their Corporate Reservations team.
The Company has an impressive list of Corporate clients, you will be responsible for handling their reservations enquiries, confirming bookings and more importantly providing first-class customer service at all times.
This marketing leading organisation offers excellent training & career development making it one of the best companies to work for in the sector. The perfect opportunity if you'd like to join a fast-paced business where you can truly make a career for yourself.
THE ROLE:
* Working within the Corporate Reservations team you will be looking after some of the most well-known reputable clients within the Global Business Community* Handing reservations enquires by Phone, Email, Web Portals, Business Travel Agents and Online Booking Agents
* Dealing within individual & group bookings
* Negotiating rates within the guidelines outlined by the Head of Revenue
* Understandingthe clients needs and ensuring the correct property is selected in terms of location, facilities, budget and grade of property* Ensuring a high conversion of enquiries to bookings by providing an informative and professional approach
* Preparing booking confirmations to the client and ensuring all special requests are passed to the property in advance of booking
* Attendinginternal team meetings and providing updates on specific corporate clients
* Liaising with the Sales & Finance team's about existing accounts and the individual properties
* Working to ensure that all enquiries are handled promptly and that all confirmations are set within ample time
* Updating and maintaining the reservations systems, processing bookings and ensuring allcontact information is correct
THE PERSON:
* Must have experience within a fast-paced reservations role
* Experience must be from either Reservations Agent / Reservations Executive / Corporate Hospitality / Serviced Apartments / Group Reservations / Global Reservations / Hotel Reservations / Aparthotels / Business Travel background
* Computer literate with MS Word,Excel, Outlook and computerised reservations systems
TO APPLY:
We are progressing suitable candidates to interview shortly for this position, therefore, if you are interested and have the right experience then please send your CV for immediate consideration
Get Recruited is acting as an Employment Agency in relation to this vacancy.
Industry: Hospitality and Catering
Salary: £25000.00 - £27000.00 per annum + Excellent Benefits + Progression
Salary Benefits: Excellent Benefits + Progression
Vacancy Type: Permanent
Job Skills: Reservations Agent / Reservations Executive / Corporate Hospitality / Serviced Apartments / Group Reservations / Global Reservations/ Hotel Reservations
Contact Name: Chloe Marsh
Website: -
Direct Application URL: -