Job Reference: FRS26591
Job Duration:
Start date: ASAP
Description:
I'm currently recruiting an IT Administrator to keep my clients IT infrastructure running at fullsteam.You will be solving level 1 and 2 queries, managing IT incidents, system monitoring, and user training. You will keep IT systems, applications, and networks humming smoothly and securely.
What you will do:
* Deliver exceptional technical support
* Diagnose and solve tech puzzles reported by users
* Manage IT incidents within defined SLAs
* Handle user account administration & security management
* Monitor system performance and availability
* Log, track, and update support tickets* Maintain up-to-date IT documentation
* Assist in hardware and software deployment
* Ensure systems are patched, updatedand secure
* Manage IT assets inventory
* Conduct user training and on-boarding sessions
* Identify opportunities to enhance IT services
* Ensure adherence to regulatory requirements and internal policies
You will have:
* B.Sc. Honoursin an IT related field
* 2-3 years of relevant experience or equivalent
* Advanced technical skills in Windows, Active Directory, Microsoft Office Suite
* A sound understanding of networking
Industry: IT
Salary:
Salary Benefits:
Vacancy Type: Permanent
Job Skills: Support, Infrastructure, Troubleshooting
Contact Name: Fergus Kennedy
Website: -
Direct Application URL: -