Job Reference: BBBH43488
Job Duration:
Start date: 02/11/2022
Description:
ROLE : Photocopier Field Engineer
PACKAGE: up to £30,000 + van or allowance , pension , healthcare , ongoing training etc
Do you wantto join a very successful and rapidly expanding document solutions dealership as a photocopier engineer? Concept are looking fora skilled Photocopier / Print Field Engineer to cover locations in the North West / Midlands and surrounding areas so a flexible approach to areas of coverage is required. .
What will your day to day responsibilities be?
* Deliver a first-class customer experience.
* Provide a technical service to customers including installation, maintenance, auditing and repair of their IT hardware and peripherals.
* Travel as support requires work to be undertaken at client sites.
* Willingness to work flexibility
* To complete proactive servicing to ensure end to end customer satisfaction.
* Continuous improvement programme and sharing of best practice
* Achieve targets and objectives as defined by the business.
* To follow Service Management processes
* Support and liaise with personnel working with client, including Billing, Helpdesk and Logistics
* Ensure device issue resolution is at a set level and meets contractual targets
* Manage queries and escalations
* Keep all key stake holders from both organizations updated with any issue management.
Requirements
To be considered for the position you must have strong experience within the office equipment industry as a photocopier / MFD / MFP engineer with experience carrying out service,repair and maintenance on office equipment. It is important that you are self motivated, have excellent customer service skills& flexible approach.
Benefits
* £5,400 allowance or company van
* Optional overtime
* Pension
* 20 days holidayincreasing annually to a maximum of 25 + 8 BH
* Healthcare
* Critical illness and Life Assurance
Applicant
To be considered for this role you must have the following:
* Experience repairing electrical faults on office peripherals / photocopiers / MFDs / MFPs
* Full UK Drivers Licence.
* Ideally Manufacture trained
* Excellent communication skills
* Sound knowledge of IT / networking
Industry: Engineering
Salary: £26000 - £30000 per annum + allowance/pension/healthcare
Salary Benefits: allowance/pension/healthcare
Vacancy Type: Permanent
Job Skills: photocopier engineer , xerox, HP, konica, kyocera, print, canon, ricoh, MFP, MFD, Toshiba, Sharp
Contact Name: Nicola Foxall
Website: -
Direct Application URL: -