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SME Account Manager - Mobile

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Salary: £23,000.00 per annum


Greater London, London

Job Advertiser

Concept Resourcing
Registered: 06 May '18
Postings: 336
Followers: 0, Following: 0

Job Reference: BBBH38394

Job Duration:

Start date:

Description:

A BRAND-NEW opportunity for an Account Manager (Mobile) role focused on the retention and cross-sell of an allocated number of accounts within the SME space.

As a desk-based Account Manager (Mobile) this is a fantastic opportunity to join a growing business with under the head of mobile, to protect and renew existing SME mobile customers, improve, and maintain customer satisfaction, reduce churn, and upsell core network products such as O2 Digital and Vodafone One Net.

Responsibilities of the Account Manager (Mobile)

* Deliver outstanding customer service in line with defined Network/Maintel customer satisfaction indicators
*Maintain excellent customer relationships and re-sign customers prior contract-end
* Use effective sales techniques to grow your individual customer base
* Maintain customer churn at targeted levels
* Provide customers with a quality service wrap, building rapport & loyalty
* Ensure accurate and timely reporting of sales data on defined systems/tools including CRM
* Manage all associated administrative and workflow tasks pertaining to the role

The Company

Established over 30 years ago* Customer focused
* Managed Services, Secure Connectivity, Cloud Services, UCaaS, Managed Mobility

What's on Offer forthe Account Management (Mobile)

Salary of £23-25k uncapped commission (OTE £33-35K)

Applicable Skills: New Business, Telemarketing, Telesales, Account Management (Mobile), Account Management, Business Development

Click apply now for immediately consideration for this opportunity.

Industry: Telecommunications

Salary: £23000 - £25000 per annum + £10k Commissions

Salary Benefits: £10k Commissions

Vacancy Type: Permanent

Job Skills: -

Contact Name: Stuart Cox

Website: -

Direct Application URL: -

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Position Details

Advert Ref: #2952553
Posted: 21 Sep '21
Visits: 5