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CUSTOMER SERVICE ADMINISTRATOR

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Salary: £23,000.00 per annum


Greater London, London

Job Advertiser

Get Recruited UK
Registered: 27 Jun '15
Postings: 44
Followers: 6, Following: 0

Job Reference: BBBH840441.1

Job Duration:

Start date: ASAP

Description:

CUSTOMER SERVICE ADMINISTRATOR

LIVERPOOL

£24,000 to £25,000 + BENEFITS

THE OPPORTUNITY:

We're exclusively working with a long established and successful business which has many years of heritage and continuesto grow year on year.

As a result, they're seeking an confident, driven and hungry individual to jump on board with the team. You'll be getting involved in handling customer orders via the website, in person and of the phone. This is an extremely progressive role that is ideal for an individual with admin & customer service skills

THE CUSTOMER SERVICE ADMINISTRATOR ROLE:* Working within a busy office-based position
* Responsible for the online ecommerce web shop orders and ensuring they are processed efficiently
* Monitoring orders and ensuring deliver promises are met
* Checking payments have been received andcleared before organising dispatch
* Updating and maintaining the internal systems
* Book transport for orders using preferred transport supplier
* Monitor returns and ensure refunds are processed.
* Conduct Market research on all online products* Assist Marketing department in creating relevant mail shots for shop products.
* Ensure orders/clients are monitored withdetails for potential further business passed to relevant reps.
* Monitor stock to ensure top sellers are always available.* Put away correctly all goods received for the stock containers and counter
* Providing general sales admin support to the sales team

THE PERSON:

* Must have good Admin & Customer Service experience
* An excellent communicator who feels comfortable speaking with customers face to face, on the phone, via email and online webchat
* Must be a confident individual whois keen to grow with the company
* Computer literate and able to pick up new systems quickly

TO APPLY:

To apply for theCustomer Service Administrator position, then please send your CV for immediately consideration.

Get Recruited is acting as anEmployment Agency in relation to this vacancy.

Industry: Admin and Secretarial

Salary: £23000.00 - £25000.00per annum + Benefits

Salary Benefits: Benefits

Vacancy Type: Permanent

Job Skills: Customer Service Administrator, Ecommerce Executive, Ecommerce Administrator, Ecommerce Coordinator, Sales Administrator, Admin, Customer Service

Contact Name: Matthew Ager

Website: -

Direct Application URL: -

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Position Details

Advert Ref: #2988020
Posted: 21 Jun '22
Visits: 7