Job Reference: FRS56949
Job Duration:
Start date:
Description:
Ourclient is a market-leading Agri Media organisation in Ireland and the UK, working with innovative and progressive companies inthe Rural and Agricultural sectors. To support our clients ambitious strategic growth plans and take advantage of substantial new commercial opportunities available to them; we are now inviting applications for an inside 'Telesales Executive' to join the team.
Location: Dublin West
Sector - Agricultural, Media, B2B, Sales, Commercial
Contract Type - Permanent Full Time (Office Based)
Key responsibilities:
You will be responsible for selling our client's bespoke media solutions, converting them to sales leads, upselling them to the best product plan that suits their needs and delivering a "best in class" experience to our clients customers, following through on the happiness they promise.
Candidate Profile
Indeed, You will havea demonstrated sales experience in an account manager, inside sales commercial type related role. Strong on the phone selling would be desirable. You will also have proven experience working in a target and results driven environment.
Your key responsibilities will include:
* Proactively call customer sales leads to upsell them our client's services, ensuring a high sales conversion rate which leads to active customers (assisted sales)
* Identify further opportunities for growing advertisingrevenue across all platforms
* Provide a timely response to sales requests, supporting customers with our clients service offering and exceptions handling, ensuring a high sales conversion rate (and repeat business)
* Proactively provide outbound andinbound assistance to customers during the critical on-boarding phase, ensuring high levels of customer satisfaction
* Negotiate pricing and work with our clients customers to create a long-term partnership approach.
* Ensure that each interaction witha customer maximises the value of our clients services, delivering on the service and brand promise. This is a critical responsibility to ensure engaged customer experience, sales-conversion and retention/repeat business.
* From time to time, to deliverbest in class customer support, taking ownership and resolving customer support queries in a friendly, professional and efficient manner via phone, email, online chat or any other means of communication as may be required.
* Achieve monthly, quarterly and annual sales targets across various service platforms
* Work with your team and manager to support an inspiring environmentculture where the customer experience is at the heart of everything we do.
* Work with key stakeholders (departments) withinthe company to constantly improve the end-to-end customer experience
* Assist with preparation for major shows and attend events in Ireland and abroad to educate future and current customers about our clients services and grow our customer base.Candidate Requirements:
* Person with previous experience working in a sales driven environment into Ireland & the UK, possessing strong sales skills to up-sell leads and win new business
* Person with experience from a farming/media background has an advantage (however not essential), that said full product training will be provided to successful candidate
* Is a people person with excellent interpersonal and professional communication skills
* Person who is open, good listener and is keen tolearn new things
* A proactive organised person with excellent time management skills and can work as part of a team and on their own initiative
* Strong attention to detail and can deliver a 'best-in-class' sales and support customer experience
* Strategic Thinker with an appetite to learn
* Has strong systems knowledge (CRM) and is adept in using multiple systems and following processes.
Remuneration
* Competitive basic salary and commission structure in a dynamic and technologydriven environment
* Focused career development and progression opportunities
* Company laptop and mobile phone provided
*Pension and Healthcare contribution
* Free Parking
* Milage provided for any business related journeys
To Apply
Are you the one we're looking for? Apply now by clicking the apply button.
All applications through FRS are 100% confidential.
N.B. Any direct canvassing will lead to elimination from process - All Applications through Gerry at FRS Recruitment
Industry: Call Centre and Customer Service
Salary: Basic salary, commission, pension etc
Salary Benefits: Basic salary, commission, pension etc
Vacancy Type: Permanent
Job Skills: Agri, Sales, B2B
Contact Name: Gerard Farrell
Website: -
Direct Application URL: -