Job Reference: JO0000001271
Job Duration:
Start date: ASAP
Description:
Sales Support Administrator
£22000.00PA pro-rata
9 month contract position
The Company
This well established FMCG organisation produce and distribute a wide range of health and beauty products. They are progressive both in their product development and company culture, providing an excellent team driven environment that is a pleasure to work in.
The RoleThis is a contract position to cover maternity leave and will run for 9 months. You will be based within the export departmentproviding customer service and administration support.
Duties will include:
* To receive and process orders from customersvia telephone, by fax, email or direct from Export customers with the exception of Ireland
* To maintain proactive customer contact, progress chasing and resolve problems relating to enquiries/orders
* To ensure customers are contacted promptly when stock is made available
* To liaise with the Export Sales Director on export deals and promotions
* Arrange orders, uplifts, credit notes and deal with delivery discrepancies
* To raise and continually update customer profile sheets
* Despatch samples/product information as requested by Export Sales Director/Sales Office manager
* Organise and liaise with our logistics teamwith carriers on export orders
* Complete export documentation for all customers
* To support customers with any regulatoryrequirements working with our technical team
* Provide sales performance information to the Export Sales Director and Sales team when requested
* To execute gap analysis work as requested by Export Director and propose new line sell in activity to targeted customers within agreed criteria
* Provide analysis review of marketing activity focusing on performance v pre agreed measurable objectives
* Support in market research for potential new markets as directed by Export Director
Requirements* Ideally you will be a graduate with some administration experience or a highly experienced administrator looking for a new challenge
* Excellent communication skills and computer literacy are essential for this role
* Previous experience with export, manufacturing or sales support would be a huge advantage
* Experience working to deadlines, scheduling and customer contact preferred
* Positive can-do attitude is a must
In Return
The company has an open and friendly office culture and offers an opportunity to join a close knit enthusiastic team. Offering a good salary for a fixed term 9 month contract.
Formore information contact Kim Simpson at Work Wales for a confidential discussion.
Industry: Admin and Secretarial
Salary: Up to £22000 per annum
Salary Benefits:
Vacancy Type: Permanent
Job Skills: -
Contact Name: Kim Simpson
Website: -
Direct Application URL: -