Job Reference: RB1921
Job Duration:
Start date: ASAP
Description:
Do you have experience of Incoming Group travel into the UK? Do you have extensive Reservations experience? Ifyou have a good understanding of hotels in the UK and Europe, this groups reservations role may be for you! Our client, a well known incoming travel tour operator and is seeking an experienced Group Reservations Executive who is fluent in a second Europeanlanguage to join their busy and expanding team in London.
Job Description:
Your core responsibility will be to efficiently quote Group enquiries and to make consequent bookings and reservations for hotels and other ancillary service.
Duties:*To undertake client reservations in an efficient and customer focused manner
*To ensure agreed response times to clients are met and all reservations undertaken are accurate
*To build and maintain strong relationships with clients under your care
*To deliver first class customer service to our clients
*Ensuring all procedures are adhered to and as directed by your line manager*To make hotel and other service reservations, maintaining strong supplier relationships.
*To undertake any other administrative tasks as assigned by your manager
Experience Required:
*Fluency in English and a second European language is essential*A good knowledge of the inbound tourism industry products is essential
*Some experience of handling VIP and/or luxury accounts is desirable
*Experience using Tourplan is desirable but not essential
*Travel & Tourism degree or relevant travel industry experience preferable
*Excellent organisational skills with good attention to detail
*Excellent customer care and communication skills
*Team player able to work in a busy environment
The Package:
The successful candidate will be rewarded witha competitive starting salary of £21,000 - £25,000.
Interested?
If you feel you meet the specific job requirements and would like to be considered please click on 'Apply' and attach an up to date copy of your CV.
Industry: Travel and Tourism
Salary:
Salary Benefits:
Vacancy Type: Permanent
Job Skills: -
Contact Name: Regis Banza
Website: -
Direct Application URL: -