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All you need to do is shut down your device, remove the battery if possible and use something small, such as a toothpick, to 'lever up' the little tab inside the USB port on your smartphone or tablet. Do so very carefully and gently, then reinsert your battery and plug it in again. If problem still persists then bring your phone at Repair My Phone today store and we will fix it in same day. To book an appointment visit repairmyphone.today/