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Office 365 Installation Error Something went wrong: The basic troubleshooting for Something that went wrong is to repair the office program, if it fails we need to uninstall and re-install the program. The necessary steps may be helpful in understanding how to install Office and Uninstall/repair Office programs.
Type in the product key and click on Setup It will ask you to log in to your Microsoft account. So that the new installation is associated with your Microsoft Account. Hence it is not required to keep the product key for future use. It will be added to your Microsoft Account. Follow the below steps to complete the installation Now you are good to use the new Office 2013 or Office 365. Still, need help.