Job Reference: BBBH5483
Job Duration: perm
Start date: ASAP
Description:
Business Administrator
£22,000 basic plus Benefits and Excellent Training
Craibstone, Aberdeen
My client are looking for a dynamic, self-motivated individual to provide administrative support to the service team. Whilst the role requires a high level of accuracy and attention to detail, it will also involve some customer contact and so the successful candidate will need to be able to demonstrate an enthusiastic, friendly, andupbeat approach to dealing with customer enquiries, as well as a passion for delivering exceptional service.
This is an amazing opportunity for someone looking for their second role in an office environment and looking to gain experience and expand on their skills and progress with the company.
The Role:
Delivering excellent customer service in person and over the telephone, taking ownership, and ensuring the customer gets the right information.
* Taking bookings, ensuring the training room is set, greeting delegates, updating our system with attendees, arranging for test certificates to be sent, and ensuring thatall follow up activity is completed
* Assisting the Manager in booking in engineering jobs and services.
* Liaising with thesales team in ensuring that all new orders are booked into the system within timescales, and that the customer is kept informedthroughout.
* Ordering and maintaining stock levels, and assisting in making up orders
* Ensuring customer alarm monitoringreports are produced and communicated
* Processing engineer's paperwork, and ensuring that any required certification is produced.
Skills Required:
* Good Administration skills
* Excellent Customer Service
* Looking for prospects
* A demonstrable passion and flare for customer service.
* Excellent telephone manner.
* Strong verbal and written communication skills
* IT literate
* Excellent administration skills and attention to detail
* Full UK driving licence
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Industry: Admin and Secretarial
Salary: Up to £22000.00 per annum + Benefits and Training
Salary Benefits: Benefits and Training
Vacancy Type: Permanent
Job Skills: admin, customer service, administrator, coordinator,
Contact Name: Jacqui De\'Ath
Website: -
Direct Application URL: -